John Tait

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Redmond, WA, US

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Patents Grantslast 30 patents

Information Patent Grant
Insight based routing for help desk service
- Patent number 11,012,569
- Issue date May 18, 2021
- Microsoft Technology Licensing, LLC
- Dionicio A. Avila
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Routing during communication of help desk service
- Patent number 10,666,803
- Issue date May 26, 2020
- Microsoft Technology Licensing, LLC
- Dionicio A. Avila
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Insight based routing for help desk service
- Patent number 10,182,156
- Issue date Jan 15, 2019
- Microsoft Technology Licensing, LLC
- Dionicio A. Avila
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Routing during communication of help desk service
- Patent number 10,135,981
- Issue date Nov 20, 2018
- Microsoft Technology Licensing, LLC
- Dionicio A. Avila
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Using different connectivity checks to determine causes of connecti...
- Patent number 9,544,207
- Issue date Jan 10, 2017
- Microsoft Technology Licensing, LLC
- Nicole Allen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
INSIGHT BASED ROUTING FOR HELP DESK SERVICE
- Publication number 20190116265
- Publication date Apr 18, 2019
- Microsoft Technology Licensing, LLC
- Dionicio A. Avila
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ROUTING DURING COMMUNICATION OF HELP DESK SERVICE
- Publication number 20190052754
- Publication date Feb 14, 2019
- Microsoft Technology Licensing, LLC
- Dionicio A. Avila
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ROUTING DURING COMMUNICATION OF HELP DESK SERVICE
- Publication number 20180278748
- Publication date Sep 27, 2018
- Microsoft Technology Licensing, LLC
- Dionicio A. Avila
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
INSIGHT BASED ROUTING FOR HELP DESK SERVICE
- Publication number 20180278750
- Publication date Sep 27, 2018
- Microsoft Technology Licensing, LLC
- Dionicio A. Avila
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
USING DIFFERENT CONNECTIVITY CHECKS TO DETERMINE CAUSES OF CONNECTI...
- Publication number 20140379894
- Publication date Dec 25, 2014
- Nicole Allen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE