JOHN Z. TAYLOR

Person

Bedminster, NJ, US

People

Patents Grantslast 30 patents

Information Patent Grant
Communications-enabled dynamic social network routing utilizing pre...
- Patent number 10,671,600
- Issue date Jun 2, 2020
- Avaya Inc.
- David Charles Bengtson
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for the automated delivery of notifications to...
- Patent number 8,577,015
- Issue date Nov 5, 2013
- Avaya Inc.
- Andrew Flockhart
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for detecting emotions at different steps in a co...
- Patent number 8,054,964
- Issue date Nov 8, 2011
- Avaya Inc.
- Andrew D. Flockhart
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Prioritized service delivery based on presence and availability of...
- Patent number 7,787,609
- Issue date Aug 31, 2010
- Avaya Inc.
- Andrew D. Flockhart
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Customized applet-on-hold arrangement
- Patent number 6,820,260
- Issue date Nov 16, 2004
- Avaya Technology Corp.
- Andrew D. Flockhart
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for providing customer treatment based on specified rules in...
- Patent number 6,732,188
- Issue date May 4, 2004
- Avaya Technology Corp.
- Andrew Derek Flockhart
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and apparatus for processing of communications in a call ce...
- Patent number 6,563,920
- Issue date May 13, 2003
- Avaya Technology Corp.
- Andrew Derek Flockhart
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method of routing calls in an automatic call distribution network
- Patent number 6,366,668
- Issue date Apr 2, 2002
- Avaya Technology Corp.
- Simon C. Borst
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
System and Method for Detecting Emotions at Different Steps in a Co...
- Publication number 20100278318
- Publication date Nov 4, 2010
- AVAYA INC.
- ANDREW D. FLOCKHART
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and apparatus for the automated delivery of notifications to...
- Publication number 20070071222
- Publication date Mar 29, 2007
- Avaya Technology Corp
- Andrew Flockhart
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

JOHN Z. TAYLOR

Person

Patents Grantslast 30 patents

Communications-enabled dynamic social network routing utilizing pre...

Method and apparatus for the automated delivery of notifications to...

System and method for detecting emotions at different steps in a co...

Prioritized service delivery based on presence and availability of...

Customized applet-on-hold arrangement

Method for providing customer treatment based on specified rules in...

Methods and apparatus for processing of communications in a call ce...

Method of routing calls in an automatic call distribution network

Patents Applicationslast 30 patents

System and Method for Detecting Emotions at Different Steps in a Co...

Method and apparatus for the automated delivery of notifications to...