Johnson Tse

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Markham, CA

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Patents Grantslast 30 patents

Information Patent Grant
Method and system for dynamic adaptive routing of deferrable work i...
- Patent number 12,147,924
- Issue date Nov 19, 2024
- Genesys Cloud Services, Inc.
- Bayu Wicaksono
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for adaptive skill level assignments
- Patent number 11,367,029
- Issue date Jun 21, 2022
- James Murison
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Patents Applicationslast 30 patents

Information Patent Application
METHOD AND SYSTEM FOR DYNAMIC ADAPTIVE ROUTING OF DEFERRABLE WORK I...
- Publication number 20220101220
- Publication date Mar 31, 2022
- Genesys Telecommunications Laboratories, Inc.
- BAYU WICAKSONO
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR ADAPTIVE SKILL LEVEL ASSIGNMENTS
- Publication number 20200272976
- Publication date Aug 27, 2020
- Genesys Telecommunications Laboratories, Inc.
- James Murison
- G06 - COMPUTING CALCULATING COUNTING