Joseph Hackman

Person

Rego Park, NY, US

People

Patents Grantslast 30 patents

Information Patent Grant
Third-party service for suggesting a response to a received message
- Patent number 12,039,545
- Issue date Jul 16, 2024
- ASAPP, INC.
- Shawn Henry
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Natural language processing for information extraction
- Patent number 11,956,187
- Issue date Apr 9, 2024
- ASAPP, INC.
- Joseph Ellsworth Hackman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Predicting customer support requests
- Patent number 11,790,376
- Issue date Oct 17, 2023
- ASAPP, INC.
- Vicky Sehrawat
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automated communications over multiple channels
- Patent number 11,588,759
- Issue date Feb 21, 2023
- ASAPP, INC.
- Mitchell Steven Morgan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Initialization of automated workflows
- Patent number 11,588,760
- Issue date Feb 21, 2023
- ASAPP, INC.
- Joseph Ellsworth Hackman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Customized message suggestion with user embedding vectors
- Patent number 11,425,064
- Issue date Aug 23, 2022
- ASAPP, INC.
- Kelsey Taylor Ball
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Maintaining machine language model state across communications chan...
- Patent number 11,373,044
- Issue date Jun 28, 2022
- ASAPP, INC.
- Christopher David Fox
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Assisting entities in responding to a request of a user
- Patent number 10,733,614
- Issue date Aug 4, 2020
- ASAPP, INC.
- Gustavo Sapoznik
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Using semantic processing for customer support
- Patent number 10,535,071
- Issue date Jan 14, 2020
- ASAPP, INC.
- Vicky Sehrawat
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Updating natural language interfaces by processing usage data
- Patent number 10,515,104
- Issue date Dec 24, 2019
- ASAPP, INC.
- Satchuthananthavale Rasiah Kuhan Branavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Maintaining quality of customer support messages
- Patent number 10,489,792
- Issue date Nov 26, 2019
- ASAPP, INC.
- Joseph Ellsworth Hackman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Assisting entities in responding to a request of a user
- Patent number 10,387,888
- Issue date Aug 20, 2019
- ASAPP, INC.
- Gustavo Sapoznik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Updating natural language interfaces by processing usage data
- Patent number 10,210,244
- Issue date Feb 19, 2019
- ASAPP, INC.
- Satchuthananthavale Rasiah Kuhan Branavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Using semantic processing for customer support
- Patent number 10,083,451
- Issue date Sep 25, 2018
- ASAPP, INC.
- Vicky Sehrawat
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatically responding to a request of a user
- Patent number 9,715,496
- Issue date Jul 25, 2017
- ASAPP, INC.
- Gustavo Sapoznik
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
THIRD-PARTY SERVICE FOR SUGGESTING RESOURCES FOR A RECEIVED MESSAGE
- Publication number 20240320686
- Publication date Sep 26, 2024
- ASAPP, INC
- Shawn Henry
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
THIRD-PARTY SERVICE FOR SUGGESTING A RESPONSE TO A RECEIVED MESSAGE
- Publication number 20230214847
- Publication date Jul 6, 2023
- ASAPP, INC
- Shawn Henry
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
NATURAL LANGUAGE PROCESSING FOR INFORMATION EXTRACTION
- Publication number 20230179548
- Publication date Jun 8, 2023
- ASAPP, INC
- Joseph Ellsworth Hackman
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
CUSTOMIZED MESSAGE SUGGESTION WITH USER EMBEDDING VECTORS
- Publication number 20220337538
- Publication date Oct 20, 2022
- ASAPP, INC
- Kelsey Taylor Ball
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMIZED MESSAGE SUGGESTION WITH USER EMBEDDING VECTORS
- Publication number 20210126881
- Publication date Apr 29, 2021
- ASAPP, INC
- Kelsey Taylor Ball
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
AUTOMATED COMMUNICATIONS OVER MULTIPLE CHANNELS
- Publication number 20200329144
- Publication date Oct 15, 2020
- ASAPP, INC
- Mitchell Steven Morgan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INITIALIZATION OF AUTOMATED WORKFLOWS
- Publication number 20200327192
- Publication date Oct 15, 2020
- ASAPP, INC
- Joseph Ellsworth Hackman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MAINTAINING MACHINE LANGUAGE MODEL STATE ACROSS COMMUNICATIONS CHAN...
- Publication number 20200327892
- Publication date Oct 15, 2020
- ASAPP, INC
- Christopher David Fox
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
PREDICTING CUSTOMER SUPPORT REQUESTS
- Publication number 20200118143
- Publication date Apr 16, 2020
- ASAPP, INC
- Vicky Sehrawat
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
UPDATING NATURAL LANGUAGE INTERFACES BY PROCESSING USAGE DATA
- Publication number 20200081907
- Publication date Mar 12, 2020
- ASAPP, INC
- Satchuthananthavale Rasiah Kuhan Branavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ASSISTING ENTITIES IN RESPONDING TO A REQUEST OF A USER
- Publication number 20190311375
- Publication date Oct 10, 2019
- ASAPP, INC
- Gustavo Sapoznik
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
UPDATING NATURAL LANGUAGE INTERFACES BY PROCESSING USAGE DATA
- Publication number 20190251104
- Publication date Aug 15, 2019
- ASAPP, INC
- Satchuthananthavale Rasiah Kuhan Branavan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MAINTAINING QUALITY OF CUSTOMER SUPPORT MESSAGES
- Publication number 20190213601
- Publication date Jul 11, 2019
- ASAPP, INC
- Joseph Ellsworth Hackman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
USING SEMANTIC PROCESSING FOR CUSTOMER SUPPORT
- Publication number 20180365702
- Publication date Dec 20, 2018
- ASAPP, INC
- Vicky Sehrawat
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
USING SEMANTIC PROCESSING FOR CUSTOMER SUPPORT
- Publication number 20180012232
- Publication date Jan 11, 2018
- ASAPP, INC
- Vicky Sehrawat
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ASSISTING ENTITIES IN RESPONDING TO A REQUEST OF A USER
- Publication number 20180013699
- Publication date Jan 11, 2018
- ASAPP, INC
- Gustavo Sapoznik
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Joseph Hackman

Person

Patents Grantslast 30 patents

Third-party service for suggesting a response to a received message

Natural language processing for information extraction

Predicting customer support requests

Automated communications over multiple channels

Initialization of automated workflows

Customized message suggestion with user embedding vectors

Maintaining machine language model state across communications chan...

Assisting entities in responding to a request of a user

Using semantic processing for customer support

Updating natural language interfaces by processing usage data

Maintaining quality of customer support messages

Assisting entities in responding to a request of a user

Updating natural language interfaces by processing usage data

Using semantic processing for customer support

Automatically responding to a request of a user

Patents Applicationslast 30 patents

THIRD-PARTY SERVICE FOR SUGGESTING RESOURCES FOR A RECEIVED MESSAGE

THIRD-PARTY SERVICE FOR SUGGESTING A RESPONSE TO A RECEIVED MESSAGE

NATURAL LANGUAGE PROCESSING FOR INFORMATION EXTRACTION

CUSTOMIZED MESSAGE SUGGESTION WITH USER EMBEDDING VECTORS

CUSTOMIZED MESSAGE SUGGESTION WITH USER EMBEDDING VECTORS

AUTOMATED COMMUNICATIONS OVER MULTIPLE CHANNELS

INITIALIZATION OF AUTOMATED WORKFLOWS

MAINTAINING MACHINE LANGUAGE MODEL STATE ACROSS COMMUNICATIONS CHAN...

PREDICTING CUSTOMER SUPPORT REQUESTS

UPDATING NATURAL LANGUAGE INTERFACES BY PROCESSING USAGE DATA

ASSISTING ENTITIES IN RESPONDING TO A REQUEST OF A USER

UPDATING NATURAL LANGUAGE INTERFACES BY PROCESSING USAGE DATA

MAINTAINING QUALITY OF CUSTOMER SUPPORT MESSAGES

USING SEMANTIC PROCESSING FOR CUSTOMER SUPPORT

USING SEMANTIC PROCESSING FOR CUSTOMER SUPPORT

ASSISTING ENTITIES IN RESPONDING TO A REQUEST OF A USER