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Joseph Khouri
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San Jose, CA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Method and apparatus for scheduling callbacks via offline offer tas...
Patent number
9,680,996
Issue date
Jun 13, 2017
Cisco Technology, Inc.
Sanjeev Kumar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Messaging system with content-based dynamic menu generation
Patent number
9,292,834
Issue date
Mar 22, 2016
Cisco Technology, Inc.
Labhesh Patel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automatic future meeting scheduler based upon locations of meeting...
Patent number
9,294,523
Issue date
Mar 22, 2016
Cisco Technology, Inc.
Raghurama Bhat
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for navigating using multiple modalities
Patent number
9,250,084
Issue date
Feb 2, 2016
Cisco Technology, Inc.
Shmuel Shaffer
G01 - MEASURING TESTING
Information
Patent Grant
Active speaker indicator for conference participants
Patent number
9,210,269
Issue date
Dec 8, 2015
Cisco Technology, Inc.
Yanghua Liu
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Intelligent social collaboration watchlist that visually indicates...
Patent number
9,207,832
Issue date
Dec 8, 2015
Cisco Technology, Inc.
Joseph F. Khouri
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Routing of work in an enterprise based upon social information asso...
Patent number
9,160,858
Issue date
Oct 13, 2015
Cisco Technology, Inc.
Joseph Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Techniques for alerting a user of unchecked messages before communi...
Patent number
9,021,027
Issue date
Apr 28, 2015
Cisco Technology, Inc.
Labhesh Patel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Intelligent social collaboration unified media
Patent number
8,954,863
Issue date
Feb 10, 2015
Cisco Technology, Inc.
Joseph F. Khouri
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Intelligent social collaboration hover card
Patent number
8,938,690
Issue date
Jan 20, 2015
Cisco Technology, Inc.
Joseph F. Khouri
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for using mobility information to select profi...
Patent number
8,886,156
Issue date
Nov 11, 2014
Cisco Technology, Inc.
Joseph F. Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Self-adjusting email subject and email subject history
Patent number
8,645,430
Issue date
Feb 4, 2014
Cisco Technology, Inc.
Joseph Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Text oriented, user-friendly editing of a voicemail message
Patent number
8,620,654
Issue date
Dec 31, 2013
Cisco Technology, Inc.
Joseph F. Khouri
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for leaving and retrieving electronic message notes
Patent number
8,572,170
Issue date
Oct 29, 2013
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for blocking lower priority communications for im...
Patent number
8,548,156
Issue date
Oct 1, 2013
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Secure voice communication channel for confidential messaging
Patent number
8,503,621
Issue date
Aug 6, 2013
Cisco Technology, Inc.
Labhesh Patel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method of responding to an incoming voice call
Patent number
8,442,206
Issue date
May 14, 2013
Cisco Technology, Inc.
Joseph Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Techniques for marking and manipulating voice message segments thro...
Patent number
8,358,756
Issue date
Jan 22, 2013
Cisco Technology, Inc.
Joseph Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Camping on a conference or telephony port
Patent number
8,358,763
Issue date
Jan 22, 2013
Cisco Technology, Inc.
Labhesh Patel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system using presence information to improve services pr...
Patent number
8,345,854
Issue date
Jan 1, 2013
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Identification of multiple persons on a phone call
Patent number
8,340,270
Issue date
Dec 25, 2012
Cisco Technology, Inc.
Mukul Jain
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Forwarding one or more preferences during call forwarding
Patent number
8,300,627
Issue date
Oct 30, 2012
Cisco Technology, Inc.
Mukul Jain
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for maintaining dynamic queues in call centers...
Patent number
8,290,139
Issue date
Oct 16, 2012
Cisco Technology, Inc.
Sanjeev Kumar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for transferring a call at an automatic call dist...
Patent number
8,284,920
Issue date
Oct 9, 2012
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Gesture-based actions in a video communication session
Patent number
8,264,518
Issue date
Sep 11, 2012
Cisco Technology, Inc.
Joseph F. Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Processing multi-party calls in a contact center
Patent number
8,218,753
Issue date
Jul 10, 2012
Cisco Technology, Inc.
Joseph Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for automatic call distribution
Patent number
8,102,991
Issue date
Jan 24, 2012
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Video contact center facial expression analyzer module
Patent number
8,098,273
Issue date
Jan 17, 2012
Cisco Technology, Inc.
Joseph Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for integrated queue management
Patent number
8,081,749
Issue date
Dec 20, 2011
Cisco Technology, Inc.
Shmuel Shaffer
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for presence notification for video projection st...
Patent number
8,005,912
Issue date
Aug 23, 2011
Cisco Technology, Inc.
Christopher E. Pearce
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
Routing of Work in an Enterprise Based Upon Social Information Asso...
Publication number
20150201078
Publication date
Jul 16, 2015
Cisco Technology, Inc.
Joseph Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
AUTOMATIC FUTURE MEETING SCHEDULER BASED UPON LOCATIONS OF MEETING...
Publication number
20140237041
Publication date
Aug 21, 2014
Cisco Technology, Inc.
Raghurama Bhat
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Active Speaker Indicator for Conference Participants
Publication number
20140118472
Publication date
May 1, 2014
Yanghua Liu
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHOD FOR CONFIGURING VIDEO DATA
Publication number
20130063542
Publication date
Mar 14, 2013
Cisco Technology, Inc.
Raghurama Bhat
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
INTELLIGENT SOCIAL COLLABORATION UNIFIED MEDIA
Publication number
20120210247
Publication date
Aug 16, 2012
Cisco Technology, Inc.
Joseph F. Khouri
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Techniques for Marking and Manipulating Voice Message Segments Thro...
Publication number
20110293079
Publication date
Dec 1, 2011
Cisco Technology, Inc.
Joseph Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CONTACT OFFER TIME FOR AGENTS SUPPORTING CONTACT CENTERS
Publication number
20110191134
Publication date
Aug 4, 2011
Mukul Jain
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
DYNAMIC CALLBACKS FROM A CONTACT CENTER
Publication number
20110091030
Publication date
Apr 21, 2011
Raghurama Bhat
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Gesture-Based Actions in a Video Communication Session
Publication number
20110074911
Publication date
Mar 31, 2011
Cisco Technology, Inc.
Joseph F. Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND APPARATUS FOR USING MOBILITY INFORMATION TO SELECT PROFI...
Publication number
20110034152
Publication date
Feb 10, 2011
Cisco Technology, Inc.
Joseph F. Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SELF-ADJUSTING EMAIL SUBJECT AND EMAIL SUBJECT HISTORY
Publication number
20100100370
Publication date
Apr 22, 2010
Joseph KHOURI
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHOD AND APPARATUS FOR MAINTAINING DYNAMIC QUEUES IN CALL CENTERS...
Publication number
20100027778
Publication date
Feb 4, 2010
Cisco Technology, Inc.
Sanjeev Kumar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND APPARATUS FOR SCHEDULING CALLBACKS VIA OFFLINE OFFER TAS...
Publication number
20100014653
Publication date
Jan 21, 2010
Cisco Technology, Inc.
Sanjeev Kumar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PROCESSING MULTI-PARTY CALLS IN A CONTACT CENTER
Publication number
20090262914
Publication date
Oct 22, 2009
Joseph Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
GROUP MUTE
Publication number
20090216835
Publication date
Aug 27, 2009
Mukul Jain
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR LEAVING AND RETRIEVING ELECTRONIC MESSAGE NOTES
Publication number
20090210496
Publication date
Aug 20, 2009
Cisco Technology, Inc.
Shmuel Shaffer
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Automated Video Presence Detection
Publication number
20090123035
Publication date
May 14, 2009
Cisco Technology, Inc.
Joseph F. Khouri
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Identification of multiple persons on a phone call
Publication number
20090086943
Publication date
Apr 2, 2009
Cisco Technology, Inc.
Mukul Jain
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Method for Navigating Using Multiple Modalities
Publication number
20090043502
Publication date
Feb 12, 2009
Cisco Technology, Inc.
Shmuel Shaffer
G01 - MEASURING TESTING
Information
Patent Application
Text oriented, user-friendly editing of a voicemail message
Publication number
20090024389
Publication date
Jan 22, 2009
Cisco Technology, Inc.
Joseph F. Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and System for Communicating Arrival Notifications
Publication number
20080243386
Publication date
Oct 2, 2008
Cisco Technology, Inc.
Sanjeev Kumar
G08 - SIGNALLING
Information
Patent Application
Automatic restriction of reply emails
Publication number
20080208988
Publication date
Aug 28, 2008
Cisco Technology, Inc.
Joseph F. Khouri
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Video contact center facial expression analyzer module
Publication number
20080151038
Publication date
Jun 26, 2008
Cisco Technology, Inc.
Joseph Khouri
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Interaction based on facial recognition of conference participants
Publication number
20080088698
Publication date
Apr 17, 2008
Cisco Technology, Inc.
Labhesh Patel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD OF RESPONDING TO AN INCOMING VOICE CALL
Publication number
20080063181
Publication date
Mar 13, 2008
Joseph Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Forwarding one or more preferences during call forwarding
Publication number
20080043968
Publication date
Feb 21, 2008
Cisco Technology, Inc.
Mukul Jain
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Automated system and method for handling human and caller queues
Publication number
20070280468
Publication date
Dec 6, 2007
Cisco Technology, Inc.
Labhesh Patel
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DYNAMIC AND HYBRID RFID
Publication number
20070279229
Publication date
Dec 6, 2007
Cisco Technology, Inc.
Shmuel Shaffer
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Techniques for marking and manipulating voice message segments thro...
Publication number
20070263793
Publication date
Nov 15, 2007
Cisco Technology, Inc.
Joseph Khouri
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Techniques for alerting a user of unchecked messages before communi...
Publication number
20070250581
Publication date
Oct 25, 2007
Cisco Technology, Inc.
Labhesh Patel
G06 - COMPUTING CALCULATING COUNTING