Juliana Saussy

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Seattle, WA, US

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Patents Grantslast 30 patents

Information Patent Grant
Using specified performance attributes to configure machine learnin...
- Patent number 11,941,016
- Issue date Mar 26, 2024
- Amazon Technologies, Inc.
- Timothy Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Adaptive virtual assistant attributes
- Patent number 11,741,945
- Issue date Aug 29, 2023
- Amazon Technologies, Inc.
- Joseph Daniel Sullivan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Communication routing between agents and contacts
- Patent number 11,636,360
- Issue date Apr 25, 2023
- Amazon Technologies, Inc.
- Sonu Kumar Mishra
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Dynamic communication routing at contact centers
- Patent number 11,368,588
- Issue date Jun 21, 2022
- Amazon Technologies, Inc.
- Thomas Boyd Johnston
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Using specified performance attributes to configure machine learnin...
- Patent number 11,269,911
- Issue date Mar 8, 2022
- Amazon Technologies, Inc.
- Timothy Jones
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automation of contact workflow and automated service agents in cont...
- Patent number 10,554,817
- Issue date Feb 4, 2020
- Amazon Technologies, Inc.
- Joseph Sullivan
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
USING SPECIFIED PERFORMANCE ATTRIBUTES TO CONFIGURE MACHINE LEARNIN...
- Publication number 20220261413
- Publication date Aug 18, 2022
- AMAZON TECHNOLOGIES, INC.
- Timothy Jones
- G06 - COMPUTING CALCULATING COUNTING