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Karthik Ranganathan
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Round Rock, TX, US
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Patents Grants
last 30 patents
Information
Patent Grant
Dynamically creating a contact address to customer support based on...
Patent number
12,117,890
Issue date
Oct 15, 2024
Dell Products L.P.
Karthik Ranganathan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Guided problem resolution using machine learning
Patent number
11,978,059
Issue date
May 7, 2024
Dell Products L.P.
Shalu Singh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Training a machine learning algorithm to create survey questions
Patent number
11,710,145
Issue date
Jul 25, 2023
Dell Products L.P.
Karthik Ranganathan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Intelligent scoring model for assessing the skills of a customer su...
Patent number
11,640,573
Issue date
May 2, 2023
Dell Products L.P.
Karthik Ranganathan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
AI driven content correction built on personas
Patent number
11,562,121
Issue date
Jan 24, 2023
Dell Products L.P.
Sathish Kumar Bikumala
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Training a machine learning algorithm to create survey questions
Patent number
11,463,328
Issue date
Oct 4, 2022
Dell Products L.P.
Karthik Ranganathan
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
TRAINING A MACHINE LEARNING ALGORITHM TO CREATE SURVEY QUESTIONS
Publication number
20220067769
Publication date
Mar 3, 2022
Dell Products L.P.
Karthik Ranganathan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
INTELLIGENTLY GUIDING A CUSTOMER ALONG A SERVICE ENGAGEMENT PATH US...
Publication number
20220036369
Publication date
Feb 3, 2022
Dell Products L.P.
Karthik Ranganathan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AI DRIVEN CONTENT CORRECTION BUILT ON PERSONAS
Publication number
20220035992
Publication date
Feb 3, 2022
Dell Products L.P.
Sathish Kumar Bikumala
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
INTELLIGENT SCORING MODEL FOR ASSESSING THE SKILLS OF A CUSTOMER SU...
Publication number
20220036277
Publication date
Feb 3, 2022
Dell Products L.P.
Karthik Ranganathan
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
TRAINING A MACHINE LEARNING ALGORITHM TO CREATE SURVEY QUESTIONS
Publication number
20220038350
Publication date
Feb 3, 2022
Dell Products L.P.
Karthik Ranganathan
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
DYNAMICALLY-GUIDED PROBLEM RESOLUTION USING MACHINE LEARNING
Publication number
20220036370
Publication date
Feb 3, 2022
EMC IP Holding Company LLC
Carlos Felipe Rodman
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
DYNAMICALLY CREATING A CONTACT ADDRESS TO CUSTOMER SUPPORT BASED ON...
Publication number
20220019498
Publication date
Jan 20, 2022
Dell Products L.P.
Karthik Ranganathan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
TRAINING A MACHINE LEARNING ALGORITHM TO PREDICT BOTTLENECKS ASSOCI...
Publication number
20210406832
Publication date
Dec 30, 2021
Dell Products L.P.
Tejas Naren Tennur Narayanan
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
GUIDED PROBLEM RESOLUTION USING MACHINE LEARNING
Publication number
20210264438
Publication date
Aug 26, 2021
Dell Products L.P.
Shalu Singh
G06 - COMPUTING CALCULATING COUNTING