Keene Hedges CAPERS

Person

La Jolla, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
System and methods for analyzing online forum language
- Patent number 10,194,029
- Issue date Jan 29, 2019
- Mattersight Corporation
- Kelly Conway
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Customer satisfaction analysis of caller interaction event data sys...
- Patent number 10,129,402
- Issue date Nov 13, 2018
- Mattersight Corporation
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for analyzing caller interaction event data
- Patent number 10,021,248
- Issue date Jul 10, 2018
- Mattersight Corporation
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and methods for analyzing multichannel communications includ...
- Patent number 9,942,400
- Issue date Apr 10, 2018
- Mattersight Corporation
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Responsive communication system for analyzed multichannel electroni...
- Patent number 9,667,788
- Issue date May 30, 2017
- Mattersight Corporation
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for generating a responsive communication based o...
- Patent number 9,571,650
- Issue date Feb 14, 2017
- Mattersight Corporation
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and system for analyzing multichannel electronic communicat...
- Patent number 9,407,768
- Issue date Aug 2, 2016
- Mattersight Corporation
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for analyzing a communication by applying a behav...
- Patent number 9,357,071
- Issue date May 31, 2016
- Mattersight Corporation
- Kelly Conway
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Methods and system for analyzing multichannel electronic communicat...
- Patent number 9,191,510
- Issue date Nov 17, 2015
- Mattersight Corporation
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and system for analyzing multichannel electronic communicat...
- Patent number 9,083,801
- Issue date Jul 14, 2015
- Mattersight Corporation
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for analyzing a communication by applying a behav...
- Patent number 8,781,102
- Issue date Jul 15, 2014
- Mattersight Corporation
- Kelly Conway
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and system for analyzing separated voice data of a telephoni...
- Patent number 8,594,285
- Issue date Nov 26, 2013
- Mattersight Corporation
- Kelly Conway
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and system for analyzing separated voice data of a telephoni...
- Patent number 8,094,803
- Issue date Jan 10, 2012
- Mattersight Corporation
- Christopher Danson
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method and software for training a customer service representative...
- Patent number 8,094,790
- Issue date Jan 10, 2012
- Mattersight Corporation
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for analyzing separated voice data of a telephoni...
- Patent number 7,995,717
- Issue date Aug 9, 2011
- Mattersight Corporation
- Kelly Conway
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHODS FOR ANALYZING ONLINE FORUM LANGUAGE
- Publication number 20180227421
- Publication date Aug 9, 2018
- Mattersight Corporation
- Kelly CONWAY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHODS FOR ANALYZING MULTICHANNEL COMMUNICATIONS INCLUD...
- Publication number 20170264744
- Publication date Sep 14, 2017
- Mattersight Corporation
- Kelly CONWAY
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHOD AND SYSTEM FOR ANALYZING CALLER INTERACTION EVENT DATA
- Publication number 20170155768
- Publication date Jun 1, 2017
- Mattersight Corporation
- Kelly CONWAY
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
RESPONSIVE COMMUNICATION SYSTEM FOR ANALYZED MULTICHANNEL ELECTRONI...
- Publication number 20160337519
- Publication date Nov 17, 2016
- Mattersight Corporation
- Kelly CONWAY
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHOD AND SYSTEM FOR GENERATING A RESPONSIVE COMMUNICATION BASED O...
- Publication number 20160277579
- Publication date Sep 22, 2016
- Mattersight Corporation
- Kelly CONWAY
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHODS AND SYSTEM FOR ANALYZING MULTICHANNEL ELECTRONIC COMMUNICAT...
- Publication number 20150334236
- Publication date Nov 19, 2015
- Mattersight Corporation
- Kelly CONWAY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR ANALYZING A COMMUNICATION BY APPLYING A BEHAV...
- Publication number 20140301541
- Publication date Oct 9, 2014
- Kelly CONWAY
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
METHODS AND SYSTEM FOR ANALYZING MULTICHANNEL ELECTRONIC COMMUNICAT...
- Publication number 20140270139
- Publication date Sep 18, 2014
- Mattersight Corporation
- Kelly CONWAY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEM FOR ANALYZING MULTICHANNEL ELECTRONIC COMMUNICAT...
- Publication number 20140270140
- Publication date Sep 18, 2014
- Mattersight Corporation
- Kelly CONWAY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHODS AND SYSTEM FOR ANALYZING SEPARATED VOICE DATA OF A TELEPHON...
- Publication number 20140064473
- Publication date Mar 6, 2014
- Mattersight Corporation
- Kelly CONWAY
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
Method and System for Analyzing Separated Voice Data of a Telephoni...
- Publication number 20110249811
- Publication date Oct 13, 2011
- MATTERSIGHT CORPORATION
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and software for training a customer service representative...
- Publication number 20060265090
- Publication date Nov 23, 2006
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and software for analyzing voice data of a telephonic commun...
- Publication number 20060265089
- Publication date Nov 23, 2006
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and system for analyzing separated voice data of a telephoni...
- Publication number 20060262919
- Publication date Nov 23, 2006
- Christopher Danson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and system for analyzing separated voice data of a telephoni...
- Publication number 20060262920
- Publication date Nov 23, 2006
- Kelly Conway
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Keene Hedges CAPERS

Person

Patents Grantslast 30 patents

System and methods for analyzing online forum language

Customer satisfaction analysis of caller interaction event data sys...

Method and system for analyzing caller interaction event data

System and methods for analyzing multichannel communications includ...

Responsive communication system for analyzed multichannel electroni...

Method and system for generating a responsive communication based o...

Methods and system for analyzing multichannel electronic communicat...

Method and system for analyzing a communication by applying a behav...

Methods and system for analyzing multichannel electronic communicat...

Methods and system for analyzing multichannel electronic communicat...

Method and system for analyzing a communication by applying a behav...

Method and system for analyzing separated voice data of a telephoni...

Method and system for analyzing separated voice data of a telephoni...

Method and software for training a customer service representative...

Method and system for analyzing separated voice data of a telephoni...

Patents Applicationslast 30 patents

SYSTEM AND METHODS FOR ANALYZING ONLINE FORUM LANGUAGE

SYSTEM AND METHODS FOR ANALYZING MULTICHANNEL COMMUNICATIONS INCLUD...

METHOD AND SYSTEM FOR ANALYZING CALLER INTERACTION EVENT DATA

RESPONSIVE COMMUNICATION SYSTEM FOR ANALYZED MULTICHANNEL ELECTRONI...

METHOD AND SYSTEM FOR GENERATING A RESPONSIVE COMMUNICATION BASED O...

METHODS AND SYSTEM FOR ANALYZING MULTICHANNEL ELECTRONIC COMMUNICAT...

METHOD AND SYSTEM FOR ANALYZING A COMMUNICATION BY APPLYING A BEHAV...

METHODS AND SYSTEM FOR ANALYZING MULTICHANNEL ELECTRONIC COMMUNICAT...

METHODS AND SYSTEM FOR ANALYZING MULTICHANNEL ELECTRONIC COMMUNICAT...

METHODS AND SYSTEM FOR ANALYZING SEPARATED VOICE DATA OF A TELEPHON...

Method and System for Analyzing Separated Voice Data of a Telephoni...

Method and software for training a customer service representative...

Method and software for analyzing voice data of a telephonic commun...

Method and system for analyzing separated voice data of a telephoni...

Method and system for analyzing separated voice data of a telephoni...