Kurt E. Sunderman

Person

Geneva, IL, US

People

Patents Grantslast 30 patents

Information Patent Grant
Skill-based call routing
- Patent number 6,424,709
- Issue date Jul 23, 2002
- Rockwell Electronic Commerce Corp.
- Robert J. Doyle
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automatic call distributor and method for routing incoming telephon...
- Patent number 6,333,980
- Issue date Dec 25, 2001
- Rockwell International Corporation
- Michael C. Hollatz
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for routing incoming telephone calls to available...
- Patent number 6,222,919
- Issue date Apr 24, 2001
- Rockwell International Corporation
- Michael C. Hollatz
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System for comparing an agent activity with a work schedule
- Patent number 6,144,971
- Issue date Nov 7, 2000
- Rockwell International Corp.
- Kurt E. Sunderman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Diagnostic device for a telephone system
- Patent number 6,084,943
- Issue date Jul 4, 2000
- Rockwell International Corp.
- Kurt E. Sunderman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Data display system and method for displaying real-time data relati...
- Patent number 5,940,494
- Issue date Aug 17, 1999
- Walter Rafacz
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automatic call distribution system with user definable logging and...
- Patent number 5,715,306
- Issue date Feb 3, 1998
- Rockwell International Corporation
- Kurt E. Sunderman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for simulating operation of an automatic call dis...
- Patent number 5,652,791
- Issue date Jul 29, 1997
- Rockwell International Corp.
- Kurt E. Sunderman
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Kurt E. Sunderman

Person

Patents Grantslast 30 patents

Skill-based call routing

Automatic call distributor and method for routing incoming telephon...

Method and system for routing incoming telephone calls to available...

System for comparing an agent activity with a work schedule

Diagnostic device for a telephone system

Data display system and method for displaying real-time data relati...

Automatic call distribution system with user definable logging and...

System and method for simulating operation of an automatic call dis...