Kurt M. Joseph

Person

Austin, TX, US

People

Patents Grantslast 30 patents

Information Patent Grant
Managing power consumption state of electronic devices responsive t...
- Patent number 9,671,852
- Issue date Jun 6, 2017
- AT&T Intellectual Property I, L.P.
- Marc Sullivan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for integrating smart tags into a video data service
- Patent number 9,491,407
- Issue date Nov 8, 2016
- AT&T Intellectual Property I, L.P.
- Thad Pasquale
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Managing power consumption state of electronic devices responsive t...
- Patent number 9,152,203
- Issue date Oct 6, 2015
- AT&T Intellectual Property I, L.P.
- Marc Sullivan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
User-configurable video data service and interface
- Patent number 9,071,882
- Issue date Jun 30, 2015
- AT&T Intellectual Property I, L.P.
- Kurt M. Joseph
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automated password reset via an interactive voice response system
- Patent number 8,646,051
- Issue date Feb 4, 2014
- AT&T Intellectual Property I, L.P.
- Jonathan Paden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Prioritized user interface
- Patent number 8,589,812
- Issue date Nov 19, 2013
- AT&T Intellectual Property I, L.P.
- Theodore Pasquale
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for providing customer activities while in queue
- Patent number 8,571,203
- Issue date Oct 29, 2013
- AT&T Intellectual Property I, L.P.
- Benjamin A. Knott
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Apparatus and method for managing a network
- Patent number 8,549,132
- Issue date Oct 1, 2013
- AT&T Intellectual Property I, L.P.
- Steven M. Belz
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and apparatus for analyzing user information to identify co...
- Patent number 8,458,015
- Issue date Jun 4, 2013
- AT&T Intellectual Property I, L.P.
- Kurt M. Joseph
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Apparatus and method for managing a network
- Patent number 8,356,091
- Issue date Jan 15, 2013
- AT&T Intellectual Property I, L.P.
- Steven Belz
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for providing customer activities while in queue
- Patent number 8,229,102
- Issue date Jul 24, 2012
- AT&T Intellectual Property I, L.P.
- Benjamin A. Knott
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System, method and software for transitioning between speech-enable...
- Patent number 8,218,754
- Issue date Jul 10, 2012
- AT&T Intellectual Property I, L.P.
- Theodore B. Pasquale
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for mapping caller information to call center age...
- Patent number 8,165,281
- Issue date Apr 24, 2012
- AT&T Intellectual Property I, L.P.
- Kurt M. Joseph
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for automating the creation of customer-centric i...
- Patent number 8,131,524
- Issue date Mar 6, 2012
- AT&T Intellectual Property I, L.P.
- Robert R. Bushey
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System and method for automating handling of slamming and cramming...
- Patent number 7,983,412
- Issue date Jul 19, 2011
- AT&T Intellectual Property I, L.P.
- Kurt M. Joseph
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Intelligently providing dialup access numbers using an automated vo...
- Patent number 7,936,862
- Issue date May 3, 2011
- AT&T Intellectual Property I, L.P.
- Jon Paden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Announcement system and method of use
- Patent number 7,936,861
- Issue date May 3, 2011
- AT&T Intellectual Property I, L.P.
- Benjamin Anthony Knott
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Resetting access account passwords of a multitude of compartmentali...
- Patent number 7,624,278
- Issue date Nov 24, 2009
- AT&T Intellectual Property I, L.P.
- Jonathan Paden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System, method and software for transitioning between speech-enable...
- Patent number 7,620,159
- Issue date Nov 17, 2009
- AT&T Intellectual I, L.P.
- Theodore B. Pasquale
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Flexible multiple spreadsheet data consolidation system
- Patent number 7,617,443
- Issue date Nov 10, 2009
- AT&T Intellectual Property I, L.P.
- Scott H. Mills
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for the automated analysis of performance data
- Patent number 7,551,723
- Issue date Jun 23, 2009
- AT&T Intellectual Property I, L.P.
- Scott H. Mills
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for providing caller activities while in queue
- Patent number 7,418,095
- Issue date Aug 26, 2008
- AT&T Knowledge Ventures, L.P.
- Benjamin A. Knott
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for automating the creation of customer-centric i...
- Patent number 7,379,537
- Issue date May 27, 2008
- AT&T Knowledge Ventures, L.P.
- Robert R. Bushey
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Call routing from first to second dialog of interactive voice respo...
- Patent number 7,349,534
- Issue date Mar 25, 2008
- AT&T Labs, Inc.
- Kurt M. Joseph
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Intelligently providing dialup access numbers using an automated vo...
- Patent number 7,346,152
- Issue date Mar 18, 2008
- SBC Knowledge Ventures, L.P.
- Jonathan Paden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for prioritized interface design
- Patent number 7,308,288
- Issue date Dec 11, 2007
- SBC Knowledge Ventures, L.P.
- Theodore Pasquale
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for displaying customer information
- Patent number 7,286,656
- Issue date Oct 23, 2007
- SBC Technology Resources, Inc.
- D. Alexis Castro
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for processing complaints
- Patent number 7,272,222
- Issue date Sep 18, 2007
- SBC Technology Resources, Inc.
- Kurt M. Joseph
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method to provide automated scripting for customer servi...
- Patent number 7,215,757
- Issue date May 8, 2007
- SBC Services, Inc.
- Stanford E. Pennington, Jr.
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and system for automating the analysis of word frequencies
- Patent number 7,131,117
- Issue date Oct 31, 2006
- SBC Properties, L.P.
- Scott H. Mills
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
VIRTUAL ASSISTANT AUGMENTATION SYSTEM
- Publication number 20200184963
- Publication date Jun 11, 2020
- AT&T INTELLECTUAL PROPERTY I, L.P.
- Kurt M. Joseph
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Application
MANAGING POWER CONSUMPTION STATE OF ELECTRONIC DEVICES RESPONSIVE T...
- Publication number 20150370307
- Publication date Dec 24, 2015
- AT&T INTELLECTUAL PROPERTY I, L.P.
- MARC SULLIVAN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MANAGING POWER CONSUMPTION OF ELECTRONIC DEVICES RESPONSIVE TO USAG...
- Publication number 20130326250
- Publication date Dec 5, 2013
- AT&T INTELLECTUAL PROPERTY I, L.P.
- Marc Sullivan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods And Apparatus For Analyzing User Information To Identify Co...
- Publication number 20130238793
- Publication date Sep 12, 2013
- AT&T INTELLECTUAL PROPERTY I, L.P.
- Kurt M. Joseph
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
APPARATUS AND METHOD FOR MANAGING A NETWORK
- Publication number 20130059621
- Publication date Mar 7, 2013
- AT&T INTELLECTUAL PROPERTY I, L.P.
- Steven M. Belz
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and Method for Providing Customer Activities While in Queue
- Publication number 20120269339
- Publication date Oct 25, 2012
- AT&T INTELLECTUAL PROPERTY I, L.P.
- Benjamin A. Knott
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Methods and Apparatus for Analyzing User Information to Identify Co...
- Publication number 20100174572
- Publication date Jul 8, 2010
- AT&T Intellectual Property I, L.P.
- Kurt M. Joseph
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM, METHOD AND SOFTWARE FOR TRANSITIONING BETWEEN SPEECH-ENABLE...
- Publication number 20100061544
- Publication date Mar 11, 2010
- AT&T Intellectual Property I, L.P.
- Theodore B. Pasquale
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Flexible Multiple Spreadsheet Data Consolidation System
- Publication number 20100017698
- Publication date Jan 21, 2010
- AT&T Intellectual Property I, L.P.
- Scott H. Hills
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
APPARATUS AND METHOD FOR MANAGING A NETWORK
- Publication number 20090067591
- Publication date Mar 12, 2009
- AT&T KNOWLEDGE VENTURES, L.P.
- STEVEN BELZ
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD AND SYSTEM FOR AUTOMATING THE CREATION OF CUSTOMER-CENTRIC I...
- Publication number 20080313571
- Publication date Dec 18, 2008
- AT&T KNOWLEDGE VENTURES, L.P.
- Robert R. BUSHEY
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method for Providing Customer Activities While in Queue
- Publication number 20080273687
- Publication date Nov 6, 2008
- AT&T Intellectual Property I, L.P.
- Benjamin A. Knott
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INTELLIGENTLY PROVIDING DIALUP ACCESS NUMBERS USING AN AUTOMATED VO...
- Publication number 20080137815
- Publication date Jun 12, 2008
- AT&T KNOWLEDGE VENTURES, L.P.
- Jonathan Paden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Call Routing from First to Second Dialog of Interactive Voice Respo...
- Publication number 20080123838
- Publication date May 29, 2008
- AT&T LABS, INC.
- Kurt M. Joseph
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Agent call flow monitoring and evaluation
- Publication number 20080063178
- Publication date Mar 13, 2008
- SBC Knowledge Ventures, L.P.
- Jonathan Paden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Prioritized User Interface
- Publication number 20080046830
- Publication date Feb 21, 2008
- SBC Knowledge Ventures, L.P.
- Theodore Pasquale
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND SYSTEM FOR DISPLAYING CUSTOMER INFORMATION
- Publication number 20080010084
- Publication date Jan 10, 2008
- D. Alexis Castro
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATING CUSTOMER SLAMMING AND CRAMMING COM...
- Publication number 20080002821
- Publication date Jan 3, 2008
- Kurt M. Joseph
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD TO PROVIDE AUTOMATED SCRIPTING FOR CUSTOMER SERVI...
- Publication number 20070206757
- Publication date Sep 6, 2007
- Stanford E. Pennington
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
User-configurable video data service and interface
- Publication number 20070180489
- Publication date Aug 2, 2007
- Kurt M. Joseph
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and system for integrating smart tags into a video data service
- Publication number 20070169155
- Publication date Jul 19, 2007
- Thad Pasquale
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CALL ROUTING FROM FIRST TO SECOND DIALOG OF INTERACTIVE VOICE RESPO...
- Publication number 20070121895
- Publication date May 31, 2007
- Kurt M. Joseph
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System, method and user interface to deliver message content
- Publication number 20070039036
- Publication date Feb 15, 2007
- SBC Knowledge Ventures, L.P.
- Marc A. Sullivan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and apparatus for managing surveys across service centers
- Publication number 20060227944
- Publication date Oct 12, 2006
- SBC Knowledge Ventures L.P.
- Jon Paden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Intelligently providing dialup access numbers using an automated vo...
- Publication number 20060083361
- Publication date Apr 20, 2006
- SBC Knowledge Ventures, L.P.
- Jonathan Paden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and method for providing product offers at a call center
- Publication number 20060062375
- Publication date Mar 23, 2006
- SBC Knowledge Ventures, L.P.
- Theodore Pasquale
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Automated password reset via an interactive voice response system
- Publication number 20060059362
- Publication date Mar 16, 2006
- SBC Knowledge Ventures, L.P.
- Jonathan Paden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Resetting access account passwords of a multitude of compartmentali...
- Publication number 20060059361
- Publication date Mar 16, 2006
- SBC Knowledge Ventures, L.P.
- Jonathan Paden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method for identifying and prioritizing customer care automation
- Publication number 20060026049
- Publication date Feb 2, 2006
- SBC Knowledge Ventures, L.P.
- Kurt M. Joseph
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and system for mapping caller information to call center age...
- Publication number 20060023863
- Publication date Feb 2, 2006
- SBC Knowledge Ventures, L.P.
- Kurt M. Joseph
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Kurt M. Joseph

Person

Patents Grantslast 30 patents

Managing power consumption state of electronic devices responsive t...

Method and system for integrating smart tags into a video data service

Managing power consumption state of electronic devices responsive t...

User-configurable video data service and interface

Automated password reset via an interactive voice response system

Prioritized user interface

System and method for providing customer activities while in queue

Apparatus and method for managing a network

Methods and apparatus for analyzing user information to identify co...

Apparatus and method for managing a network

System and method for providing customer activities while in queue

System, method and software for transitioning between speech-enable...

Method and system for mapping caller information to call center age...

Method and system for automating the creation of customer-centric i...

System and method for automating handling of slamming and cramming...

Intelligently providing dialup access numbers using an automated vo...

Announcement system and method of use

Resetting access account passwords of a multitude of compartmentali...

System, method and software for transitioning between speech-enable...

Flexible multiple spreadsheet data consolidation system

System and method for the automated analysis of performance data

System and method for providing caller activities while in queue

Method and system for automating the creation of customer-centric i...

Call routing from first to second dialog of interactive voice respo...

Intelligently providing dialup access numbers using an automated vo...

System and method for prioritized interface design

Method and system for displaying customer information

System and method for processing complaints

System and method to provide automated scripting for customer servi...

Method and system for automating the analysis of word frequencies

Patents Applicationslast 30 patents

VIRTUAL ASSISTANT AUGMENTATION SYSTEM

MANAGING POWER CONSUMPTION STATE OF ELECTRONIC DEVICES RESPONSIVE T...

MANAGING POWER CONSUMPTION OF ELECTRONIC DEVICES RESPONSIVE TO USAG...

Methods And Apparatus For Analyzing User Information To Identify Co...

APPARATUS AND METHOD FOR MANAGING A NETWORK

System and Method for Providing Customer Activities While in Queue

Methods and Apparatus for Analyzing User Information to Identify Co...

SYSTEM, METHOD AND SOFTWARE FOR TRANSITIONING BETWEEN SPEECH-ENABLE...

Flexible Multiple Spreadsheet Data Consolidation System

APPARATUS AND METHOD FOR MANAGING A NETWORK

METHOD AND SYSTEM FOR AUTOMATING THE CREATION OF CUSTOMER-CENTRIC I...

System and Method for Providing Customer Activities While in Queue

INTELLIGENTLY PROVIDING DIALUP ACCESS NUMBERS USING AN AUTOMATED VO...

Call Routing from First to Second Dialog of Interactive Voice Respo...

Agent call flow monitoring and evaluation

Prioritized User Interface

METHOD AND SYSTEM FOR DISPLAYING CUSTOMER INFORMATION

SYSTEM AND METHOD FOR AUTOMATING CUSTOMER SLAMMING AND CRAMMING COM...

SYSTEM AND METHOD TO PROVIDE AUTOMATED SCRIPTING FOR CUSTOMER SERVI...

User-configurable video data service and interface

Method and system for integrating smart tags into a video data service

CALL ROUTING FROM FIRST TO SECOND DIALOG OF INTERACTIVE VOICE RESPO...

System, method and user interface to deliver message content

Method and apparatus for managing surveys across service centers

Intelligently providing dialup access numbers using an automated vo...

System and method for providing product offers at a call center

Automated password reset via an interactive voice response system

Resetting access account passwords of a multitude of compartmentali...

Method for identifying and prioritizing customer care automation

Method and system for mapping caller information to call center age...