Lauren O'Brien

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Redwood City, CA, US

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Patents Grantslast 30 patents

Information Patent Grant
System and method to allocate transactions
- Patent number 7,043,007
- Issue date May 9, 2006
- Aspect Communications Corporation
- Kevin McPartlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Customer service request allocations based upon real-time data and...
- Patent number 6,850,613
- Issue date Feb 1, 2005
- Aspect Communications Corporation
- Kevin McPartlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Real-time transaction routing augmented with forecast data and agen...
- Patent number 6,744,878
- Issue date Jun 1, 2004
- Aspect Communications Corporation
- Edward Komissarchik
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Staffing-based percentage-allocation routing using real-time data
- Patent number 6,584,191
- Issue date Jun 24, 2003
- Aspect Communications Corporation
- Kevin McPartlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Transaction allocation
- Publication number 20050129217
- Publication date Jun 16, 2005
- Kevin McPartlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Customer service request allocations based upon real-time data and...
- Publication number 20030215083
- Publication date Nov 20, 2003
- Kevin McPartlan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE