Laurent Philonenko

Person

San Francisco, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Dynamic firewalls and forensic gateways
- Patent number 10,848,465
- Issue date Nov 24, 2020
- Extreme Networks, Inc.
- Shalini Yajnik
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Service implementing a work flow based on image analysis
- Patent number 10,671,847
- Issue date Jun 2, 2020
- Avaya Inc.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods and systems for creating and exchanging a device specific b...
- Patent number 10,212,145
- Issue date Feb 19, 2019
- Avaya Inc.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Dynamic selection of communication mode, application, and/or device...
- Patent number 9,819,794
- Issue date Nov 14, 2017
- Avaya Inc.
- Venkatesh Krishnaswamy
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for using mobility information to select profi...
- Patent number 8,886,156
- Issue date Nov 11, 2014
- Cisco Technology, Inc.
- Joseph F. Khouri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Using gestures to schedule and manage meetings
- Patent number 8,782,566
- Issue date Jul 15, 2014
- Cisco Technology, Inc.
- Shantanu Sarkar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Self-adjusting email subject and email subject history
- Patent number 8,645,430
- Issue date Feb 4, 2014
- Cisco Technology, Inc.
- Joseph Khouri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Text oriented, user-friendly editing of a voicemail message
- Patent number 8,620,654
- Issue date Dec 31, 2013
- Cisco Technology, Inc.
- Joseph F. Khouri
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Identification of multiple persons on a phone call
- Patent number 8,340,270
- Issue date Dec 25, 2012
- Cisco Technology, Inc.
- Mukul Jain
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for maintaining dynamic queues in call centers...
- Patent number 8,290,139
- Issue date Oct 16, 2012
- Cisco Technology, Inc.
- Sanjeev Kumar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Processing multi-party calls in a contact center
- Patent number 8,218,753
- Issue date Jul 10, 2012
- Cisco Technology, Inc.
- Joseph Khouri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automatic restriction of reply emails
- Patent number 7,720,919
- Issue date May 18, 2010
- Cisco Technology, Inc.
- Joseph F. Khouri
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Queue prioritization based on competitive user input
- Patent number 6,801,520
- Issue date Oct 5, 2004
- Genesys Telecommunications Laboratories, Inc.
- Laurent Philonenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
CONTACT CENTER TRANSACTION SYSTEM THAT USES A DISTRIBUTED DIGITAL L...
- Publication number 20200351399
- Publication date Nov 5, 2020
- AVAYA INC.
- John Young
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
ARTIFICIAL INTELLIGENCE DRIVEN CALL ROUTING SYSTEM
- Publication number 20200314245
- Publication date Oct 1, 2020
- AVAYA INC.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
INTELLIGENT MULTI-CHANNEL INTERACTION MANAGEMENT WITHIN A CONTACT C...
- Publication number 20200145534
- Publication date May 7, 2020
- AVAYA INC.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SERVICE IMPLEMENTING A WORK FLOW BASED ON IMAGE ANALYSIS
- Publication number 20180341806
- Publication date Nov 29, 2018
- AVAYA INC.
- David Chavez
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SMARTPHONE FRAUD-PROOF AUTHORIZATION AND AUTHENTICATION FOR SECURE...
- Publication number 20170295157
- Publication date Oct 12, 2017
- AVAYA INC.
- David Chavez
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DYNAMIC FIREWALLS AND FORENSIC GATEWAYS
- Publication number 20170250956
- Publication date Aug 31, 2017
- AVAYA INC.
- Shalini Yajnik
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DYNAMIC SELECTION OF COMMUNICATION MODE, APPLICATION, AND/OR DEVICE...
- Publication number 20160344867
- Publication date Nov 24, 2016
- AVAYA INC.
- Venkatesh Krishnaswamy
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ENHANCED CUSTOMER JOURNEY USING MULTICHANNEL CONTACT CENTER
- Publication number 20160212265
- Publication date Jul 21, 2016
- AVAYA INC.
- Laurent Philonenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Using Gestures to Schedule and Manage Meetings
- Publication number 20120216151
- Publication date Aug 23, 2012
- Cisco Technology, Inc.
- Shantanu Sarkar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR USING MOBILITY INFORMATION TO SELECT PROFI...
- Publication number 20110034152
- Publication date Feb 10, 2011
- Cisco Technology, Inc.
- Joseph F. Khouri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SELF-ADJUSTING EMAIL SUBJECT AND EMAIL SUBJECT HISTORY
- Publication number 20100100370
- Publication date Apr 22, 2010
- Joseph KHOURI
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
METHOD AND APPARATUS FOR MAINTAINING DYNAMIC QUEUES IN CALL CENTERS...
- Publication number 20100027778
- Publication date Feb 4, 2010
- Cisco Technology, Inc.
- Sanjeev Kumar
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PROCESSING MULTI-PARTY CALLS IN A CONTACT CENTER
- Publication number 20090262914
- Publication date Oct 22, 2009
- Joseph Khouri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CUSTOMER SERVICE CENTER BASED ON TAGS
- Publication number 20090261157
- Publication date Oct 22, 2009
- Sanjeev Kumar
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
GROUP MUTE
- Publication number 20090216835
- Publication date Aug 27, 2009
- Mukul Jain
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Automated Video Presence Detection
- Publication number 20090123035
- Publication date May 14, 2009
- Cisco Technology, Inc.
- Joseph F. Khouri
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Identification of multiple persons on a phone call
- Publication number 20090086943
- Publication date Apr 2, 2009
- Cisco Technology, Inc.
- Mukul Jain
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Text oriented, user-friendly editing of a voicemail message
- Publication number 20090024389
- Publication date Jan 22, 2009
- Cisco Technology, Inc.
- Joseph F. Khouri
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Automatic restriction of reply emails
- Publication number 20080208988
- Publication date Aug 28, 2008
- Cisco Technology, Inc.
- Joseph F. Khouri
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Method and System for Managing a Plurality of Virtual Talk Groups
- Publication number 20070280203
- Publication date Dec 6, 2007
- Shmuel Shaffer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Instant message presence protocol for facilitating communication ce...
- Publication number 20030009530
- Publication date Jan 9, 2003
- Laurent Philonenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Queue prioritization based on competitive user input
- Publication number 20020131399
- Publication date Sep 19, 2002
- Laurent Philonenko
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Dynamically updated QoS parameterization according to expected busi...
- Publication number 20020087393
- Publication date Jul 4, 2002
- Laurent Philonenko
- G06 - COMPUTING CALCULATING COUNTING

Laurent Philonenko

Person

Patents Grantslast 30 patents

Dynamic firewalls and forensic gateways

Service implementing a work flow based on image analysis

Methods and systems for creating and exchanging a device specific b...

Dynamic selection of communication mode, application, and/or device...

Method and apparatus for using mobility information to select profi...

Using gestures to schedule and manage meetings

Self-adjusting email subject and email subject history

Text oriented, user-friendly editing of a voicemail message

Identification of multiple persons on a phone call

Method and apparatus for maintaining dynamic queues in call centers...

Processing multi-party calls in a contact center

Automatic restriction of reply emails

Queue prioritization based on competitive user input

Patents Applicationslast 30 patents

CONTACT CENTER TRANSACTION SYSTEM THAT USES A DISTRIBUTED DIGITAL L...

ARTIFICIAL INTELLIGENCE DRIVEN CALL ROUTING SYSTEM

INTELLIGENT MULTI-CHANNEL INTERACTION MANAGEMENT WITHIN A CONTACT C...

SERVICE IMPLEMENTING A WORK FLOW BASED ON IMAGE ANALYSIS

SMARTPHONE FRAUD-PROOF AUTHORIZATION AND AUTHENTICATION FOR SECURE...

DYNAMIC FIREWALLS AND FORENSIC GATEWAYS

DYNAMIC SELECTION OF COMMUNICATION MODE, APPLICATION, AND/OR DEVICE...

ENHANCED CUSTOMER JOURNEY USING MULTICHANNEL CONTACT CENTER

Using Gestures to Schedule and Manage Meetings

METHOD AND APPARATUS FOR USING MOBILITY INFORMATION TO SELECT PROFI...

SELF-ADJUSTING EMAIL SUBJECT AND EMAIL SUBJECT HISTORY

METHOD AND APPARATUS FOR MAINTAINING DYNAMIC QUEUES IN CALL CENTERS...

PROCESSING MULTI-PARTY CALLS IN A CONTACT CENTER

CUSTOMER SERVICE CENTER BASED ON TAGS

GROUP MUTE

Automated Video Presence Detection

Identification of multiple persons on a phone call

Text oriented, user-friendly editing of a voicemail message

Automatic restriction of reply emails

Method and System for Managing a Plurality of Virtual Talk Groups

Instant message presence protocol for facilitating communication ce...

Queue prioritization based on competitive user input

Dynamically updated QoS parameterization according to expected busi...