Lorraine Denby

Person

Berkeley Heights, NJ, US

People

Patents Grantslast 30 patents

Information Patent Grant
Prediction of contact center interactions
- Patent number 10,348,895
- Issue date Jul 9, 2019
- Avaya Inc.
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Management of contact center group metrics
- Patent number 9,906,647
- Issue date Feb 27, 2018
- Avaya Inc.
- Patrick Tendick
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Detection of asymmetric network routes
- Patent number 8,953,496
- Issue date Feb 10, 2015
- Avaya Inc.
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for displaying call flows and call statistics
- Patent number 8,938,059
- Issue date Jan 20, 2015
- Avaya Inc.
- Fei Chen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Report generation and visualization systems and methods and their u...
- Patent number 8,868,715
- Issue date Oct 21, 2014
- Volli Polymer GmbH LLC
- Mark J. Bearden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Data compression in a distributed monitoring system
- Patent number 8,824,313
- Issue date Sep 2, 2014
- Avaya Inc.
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Interactive flowgraph for analyzing caller utterances
- Patent number 8,705,706
- Issue date Apr 22, 2014
- Avaya Inc.
- Fei Chen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method of IP address de-aliasing
- Patent number 8,661,101
- Issue date Feb 25, 2014
- Avaya Inc.
- Fei Chen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Network topology discovery systems and methods
- Patent number 8,543,681
- Issue date Sep 24, 2013
- Volli Polymer GmbH LLC
- Mark J. Bearden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Endpoint device configured to permit user reporting of quality prob...
- Patent number 8,184,546
- Issue date May 22, 2012
- Avaya Inc.
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Network condition capture and reproduction
- Patent number 8,027,267
- Issue date Sep 27, 2011
- Avaya Inc.
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Root cause analysis of network performance based on exculpation or...
- Patent number 7,924,733
- Issue date Apr 12, 2011
- Avaya Inc.
- Akshay Adhikari
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Systems and methods for partitioning end-to-end performance effects...
- Patent number 7,821,936
- Issue date Oct 26, 2010
- Avaya Inc.
- Jean Meloche
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Node merging process for network topology representation
- Patent number 7,688,758
- Issue date Mar 30, 2010
- Avaya Inc.
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Network traffic generation and monitoring systems and methods for t...
- Patent number 7,633,942
- Issue date Dec 15, 2009
- Avaya Inc.
- Mark J. Bearden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for determination of network topology
- Patent number 7,602,728
- Issue date Oct 13, 2009
- Avaya Inc.
- Akshay Adhikari
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automatic determination of connectivity problem locations or other...
- Patent number 7,583,667
- Issue date Sep 1, 2009
- Avaya Inc.
- Akshay Adhikari
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for automatic determination of performance pro...
- Patent number 7,408,885
- Issue date Aug 5, 2008
- Avaya Inc.
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus for determining endpoints for use as testing d...
- Patent number 7,352,705
- Issue date Apr 1, 2008
- Avaya Technology Corp.
- Akshay Arun Adhikari
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication system endpoint device with integrated call synthesis...
- Patent number 7,313,098
- Issue date Dec 25, 2007
- Avaya Technology Corp.
- Mark J. Bearden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Distributed monitoring and analysis system for network traffic
- Patent number 7,031,264
- Issue date Apr 18, 2006
- Avaya Technology Corp.
- Akshay Adhikari
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
MANAGEMENT OF CONTACT CENTER GROUP METRICS
- Publication number 20160248912
- Publication date Aug 25, 2016
- AVAYA INC.
- Patrick Tendick
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
PREDICTION OF CONTACT CENTER INTERACTIONS
- Publication number 20160241712
- Publication date Aug 18, 2016
- AVAYA INC.
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Interactive Flowgraph for Analyzing Caller Utterances
- Publication number 20110228915
- Publication date Sep 22, 2011
- AVAYA INC.
- Fei Chen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
System and Method for Displaying Call Flows and Call Statistics
- Publication number 20090245493
- Publication date Oct 1, 2009
- AVAYA INC.
- Fei Chen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Endpoint Device Configured to Permit User Reporting of Quality Prob...
- Publication number 20090219825
- Publication date Sep 3, 2009
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Network Condition Capture and Reproduction
- Publication number 20090116397
- Publication date May 7, 2009
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEMS AND METHODS FOR PARTITIONING END-TO-END PERFORMANCE EFFECTS...
- Publication number 20090028062
- Publication date Jan 29, 2009
- Avaya Technology LLC
- Jean Meloche
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Node Merging Process for Network Topology Representation
- Publication number 20090003238
- Publication date Jan 1, 2009
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
METHOD OF IP ADDRESS DE-ALIASING
- Publication number 20080301271
- Publication date Dec 4, 2008
- Fei Chen
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Detection of Asymmetric Network Routes
- Publication number 20080205292
- Publication date Aug 28, 2008
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Root Cause Analysis of Network Performance Based on Exculpation or...
- Publication number 20080080376
- Publication date Apr 3, 2008
- Akshay Adhikari
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Data compression in a distributed monitoring system
- Publication number 20080069334
- Publication date Mar 20, 2008
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Automatic determination of connectivity problem locations or other...
- Publication number 20050207410
- Publication date Sep 22, 2005
- Akshay Adhikari
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and apparatus for automatic determination of performance pro...
- Publication number 20050053009
- Publication date Mar 10, 2005
- Lorraine Denby
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Distributed monitoring and analysis system for network traffic
- Publication number 20040252646
- Publication date Dec 16, 2004
- Akshay Adhikari
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and apparatus for determination of network topology
- Publication number 20040252694
- Publication date Dec 16, 2004
- Akshay Adhikari
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Communication system endpoint device with integrated call synthesis...
- Publication number 20040062204
- Publication date Apr 1, 2004
- Mark J. Bearden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Network topology discovery systems and methods and their use in tes...
- Publication number 20030097438
- Publication date May 22, 2003
- Mark J. Bearden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Report generation and visualization systems and methods and their u...
- Publication number 20030091165
- Publication date May 15, 2003
- Mark J. Bearden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Network traffic generation and monitoring systems and methods for t...
- Publication number 20030086425
- Publication date May 8, 2003
- Mark J. Bearden
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Lorraine Denby

Person

Patents Grantslast 30 patents

Prediction of contact center interactions

Management of contact center group metrics

Detection of asymmetric network routes

System and method for displaying call flows and call statistics

Report generation and visualization systems and methods and their u...

Data compression in a distributed monitoring system

Interactive flowgraph for analyzing caller utterances

Method of IP address de-aliasing

Network topology discovery systems and methods

Endpoint device configured to permit user reporting of quality prob...

Network condition capture and reproduction

Root cause analysis of network performance based on exculpation or...

Systems and methods for partitioning end-to-end performance effects...

Node merging process for network topology representation

Network traffic generation and monitoring systems and methods for t...

Method and apparatus for determination of network topology

Automatic determination of connectivity problem locations or other...

Method and apparatus for automatic determination of performance pro...

Method and apparatus for determining endpoints for use as testing d...

Communication system endpoint device with integrated call synthesis...

Distributed monitoring and analysis system for network traffic

Patents Applicationslast 30 patents

MANAGEMENT OF CONTACT CENTER GROUP METRICS

PREDICTION OF CONTACT CENTER INTERACTIONS

Interactive Flowgraph for Analyzing Caller Utterances

System and Method for Displaying Call Flows and Call Statistics

Endpoint Device Configured to Permit User Reporting of Quality Prob...

Network Condition Capture and Reproduction

SYSTEMS AND METHODS FOR PARTITIONING END-TO-END PERFORMANCE EFFECTS...

Node Merging Process for Network Topology Representation

METHOD OF IP ADDRESS DE-ALIASING

Detection of Asymmetric Network Routes

Root Cause Analysis of Network Performance Based on Exculpation or...

Data compression in a distributed monitoring system

Automatic determination of connectivity problem locations or other...

Method and apparatus for automatic determination of performance pro...

Distributed monitoring and analysis system for network traffic

Method and apparatus for determination of network topology

Communication system endpoint device with integrated call synthesis...

Network topology discovery systems and methods and their use in tes...

Report generation and visualization systems and methods and their u...

Network traffic generation and monitoring systems and methods for t...