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Marc A. Geist
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Broomfield, CO, US
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Patents Grants
last 30 patents
Information
Patent Grant
Method and system for integrated optimized reporting
Patent number
10,587,727
Issue date
Mar 10, 2020
Avaya Inc.
Lynn Smith
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Managing contact center metrics
Patent number
10,282,456
Issue date
May 7, 2019
Avaya Inc.
Douglas S. Brown
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Global logging and analysis system
Patent number
8,873,734
Issue date
Oct 28, 2014
Avaya Inc.
Robert C. Steiner
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Real-time detective
Patent number
8,385,532
Issue date
Feb 26, 2013
Avaya Inc.
Marc Geist
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Variable compression queue
Patent number
8,369,324
Issue date
Feb 5, 2013
Avaya Inc.
Alan R. Breight
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
METHOD AND SYSTEM FOR INTEGRATED OPTIMIZED REPORTING
Publication number
20180097913
Publication date
Apr 5, 2018
AVAYA INC.
Lynn Smith
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
MANAGING CONTACT CENTER METRICS
Publication number
20170097971
Publication date
Apr 6, 2017
AVAYA INC.
Douglas S. Brown
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
GLOBAL LOGGING AND ANALYSIS SYSTEM
Publication number
20140270137
Publication date
Sep 18, 2014
AVAYA INC.
Robert C. Steiner
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
VIEWER PATTERN ANALYSIS
Publication number
20140257908
Publication date
Sep 11, 2014
AVAYA INC.
Robert C. Steiner
G06 - COMPUTING CALCULATING COUNTING