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Mark Angel
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Napa, CA, US
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Patents Grants
last 30 patents
Information
Patent Grant
System and method for providing an intelligent multi-step dialog wi...
Patent number
7,539,656
Issue date
May 26, 2009
Consona CRM Inc.
Raya Fratkina
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for implementing a knowledge management system
Patent number
7,401,087
Issue date
Jul 15, 2008
Consona CRM, Inc.
Max Copperman
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for measuring the quality of information retrieval
Patent number
7,376,620
Issue date
May 20, 2008
Consona CRM Inc.
David B. Kay
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for providing an intelligent multi-step dialog wi...
Patent number
7,337,158
Issue date
Feb 26, 2008
Consona CRM Inc.
Raya Fratkina
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for implementing a knowledge management system
Patent number
6,711,585
Issue date
Mar 23, 2004
Kanisa Inc.
Max Copperman
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
FORM PROCESSING IN A USER INTERFACE WORKFLOW COMPOSITION TOOL
Publication number
20110184870
Publication date
Jul 28, 2011
KANA SOFTWARE, INC.
Mark Angel
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
USER INTERFACE WORKFLOW COMPOSITION METHOD, SYSTEM AND COMPUTER PRO...
Publication number
20110093406
Publication date
Apr 21, 2011
Kana Software, Inc.
Mark Angel
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
VISUAL SEARCH EXPERIENCE EDITOR
Publication number
20070250492
Publication date
Oct 25, 2007
Mark Angel
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System and method for implementing a knowledge management system
Publication number
20070033221
Publication date
Feb 8, 2007
Knova Software Inc.
Max Copperman
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Context sensitive dynamic user interface for customer service agent
Publication number
20050193055
Publication date
Sep 1, 2005
Mark Angel
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System and method for providing an intelligent multi-step dialog wi...
Publication number
20050055321
Publication date
Mar 10, 2005
Kanisa Inc.
Raya Fratkina
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System and method for implementing a knowledge management system
Publication number
20040024739
Publication date
Feb 5, 2004
Kanisa Inc.
Max Copperman
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Efficient and cost-effective content provider for customer relation...
Publication number
20030115191
Publication date
Jun 19, 2003
Max Copperman
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System and method for measuring the quality of information retrieval
Publication number
20030018626
Publication date
Jan 23, 2003
David B. Kay
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Distributed customer relationship management systems and methods
Publication number
20020133392
Publication date
Sep 19, 2002
Mark A. Angel
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System and method for providing an intelligent multi-step dialog wi...
Publication number
20010049688
Publication date
Dec 6, 2001
Raya Fratkina
G06 - COMPUTING CALCULATING COUNTING