Mark J. Pettay

Person

Omaha, NE, US

People

Patents Grantslast 30 patents

Information Patent Grant
Method and apparatus of processing user data of a multi-speaker con...
- Patent number 10,574,827
- Issue date Feb 25, 2020
- West Corporation
- Mark J. Pettay
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System, method, and computer readable media for confirmation and ve...
- Patent number 10,277,739
- Issue date Apr 30, 2019
- Open Invention Network LLC
- Jill M. Vacek
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus of processing user data of a multi-speaker con...
- Patent number 10,257,361
- Issue date Apr 9, 2019
- West Corporation
- Mark J. Pettay
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus of processing user data of a multi-speaker con...
- Patent number 10,009,474
- Issue date Jun 26, 2018
- West Corporation
- Mark J. Pettay
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Script compliance and agent feedback
- Patent number 9,729,717
- Issue date Aug 8, 2017
- Alorica Business Solutions, LLC
- Mark J. Pettay
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and apparatus of processing user data of a multi-speaker con...
- Patent number 9,601,117
- Issue date Mar 21, 2017
- West Corporation
- Mark J. Pettay
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Script compliance and agent feedback
- Patent number 9,495,963
- Issue date Nov 15, 2016
- Alorica Business Solutions, LLC
- Mark J. Pettay
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Script compliance using speech recognition and compilation and tran...
- Patent number 9,299,341
- Issue date Mar 29, 2016
- Alorica Business Solutions, LLC
- Mark J. Pettay
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Services via a conference bridge
- Patent number 9,253,329
- Issue date Feb 2, 2016
- West Corporation
- Mark J. Pettay
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System, method, and computer readable media for confirmation and ve...
- Patent number 9,232,058
- Issue date Jan 5, 2016
- Open Invention Network, LLC
- Jill M. Vacek
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Script compliance and agent feedback
- Patent number 9,131,052
- Issue date Sep 8, 2015
- Mark J. Pettay
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Script compliance and quality assurance based on speech recognition...
- Patent number 9,037,470
- Issue date May 19, 2015
- West Business Solutions, LLC
- Mark J. Pettay
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Global interpreter/translation services via conference bridge
- Patent number 9,036,809
- Issue date May 19, 2015
- West Corporation
- Mark J. Pettay
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Apparatus and method for connecting a translator and a customer
- Patent number 9,025,760
- Issue date May 5, 2015
- West Corporation
- Mark J. Pettay
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Script compliance using speech recognition
- Patent number 8,990,090
- Issue date Mar 24, 2015
- West Corporation
- Mark J. Pettay
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System, method, and computer readable media for confirmation and ve...
- Patent number 8,817,953
- Issue date Aug 26, 2014
- West Corporation
- Jill M. Vacek
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Script compliance using speech recognition and compilation and tran...
- Patent number 8,811,592
- Issue date Aug 19, 2014
- West Corporation
- Mark J. Pettay
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Script compliance and quality assurance based on speech recognition...
- Patent number 8,775,180
- Issue date Jul 8, 2014
- West Corporation
- Mark J. Pettay
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
System, method, and business method for settling micropayment trans...
- Patent number 8,738,491
- Issue date May 27, 2014
- Tuxis Technologies LLC
- Mark J. Pettay
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method, medium, and system for providing leads to an agent in excha...
- Patent number 8,732,034
- Issue date May 20, 2014
- West Corporation
- Rodney L. Bennett
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System, method, and business method for settling micropayment trans...
- Patent number 8,666,896
- Issue date Mar 4, 2014
- West Corporation
- Rodney J. Kempkes
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System, method, and computer readable medium for settling micropaym...
- Patent number 8,571,987
- Issue date Oct 29, 2013
- West Corporation
- Rodney J. Kempkes
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Global interpreter/translation services via conference bridge
- Patent number 8,520,833
- Issue date Aug 27, 2013
- West Corporation
- Mark J. Pettay
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Interactive television offer presentations
- Patent number 8,516,516
- Issue date Aug 20, 2013
- West Corporation
- Mark J. Pettay
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Script compliance and agent feedback
- Patent number 8,504,371
- Issue date Aug 6, 2013
- West Corporation
- Jill M. Vacek
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Script compliance using speech recognition
- Patent number 8,489,401
- Issue date Jul 16, 2013
- West Corporation
- Mark J. Pettay
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Script compliance and quality assurance using speech recognition
- Patent number 8,484,030
- Issue date Jul 9, 2013
- West Corporation
- Mark J. Pettay
- G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information Patent Grant
Method, medium, and system for providing leads to an agent in excha...
- Patent number 8,473,366
- Issue date Jun 25, 2013
- West Corporation
- Rodney L. Bennett
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Method and apparatus for processing a cardholder's inquiry or dispu...
- Patent number 8,364,583
- Issue date Jan 29, 2013
- West Corporation
- David C. Mussman
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Script compliance and agent feedback
- Patent number 8,352,276
- Issue date Jan 8, 2013
- West Corporation
- Mark J. Pettay
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Mark J. Pettay

Person

Patents Grantslast 30 patents

Method and apparatus of processing user data of a multi-speaker con...

System, method, and computer readable media for confirmation and ve...

Method and apparatus of processing user data of a multi-speaker con...

Method and apparatus of processing user data of a multi-speaker con...

Script compliance and agent feedback

Method and apparatus of processing user data of a multi-speaker con...

Script compliance and agent feedback

Script compliance using speech recognition and compilation and tran...

Services via a conference bridge

System, method, and computer readable media for confirmation and ve...

Script compliance and agent feedback

Script compliance and quality assurance based on speech recognition...

Global interpreter/translation services via conference bridge

Apparatus and method for connecting a translator and a customer

Script compliance using speech recognition

System, method, and computer readable media for confirmation and ve...

Script compliance using speech recognition and compilation and tran...

Script compliance and quality assurance based on speech recognition...

System, method, and business method for settling micropayment trans...

Method, medium, and system for providing leads to an agent in excha...

System, method, and business method for settling micropayment trans...

System, method, and computer readable medium for settling micropaym...

Global interpreter/translation services via conference bridge

Interactive television offer presentations

Script compliance and agent feedback

Script compliance using speech recognition

Script compliance and quality assurance using speech recognition

Method, medium, and system for providing leads to an agent in excha...

Method and apparatus for processing a cardholder's inquiry or dispu...

Script compliance and agent feedback