Mark J. Williams

Person

North Canton, OH, US

People

Patents Grantslast 30 patents

Information Patent Grant
Real-time consumer interaction via media broadcast
- Patent number 11,915,270
- Issue date Feb 27, 2024
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for active callback management using callback obj...
- Patent number 11,792,322
- Issue date Oct 17, 2023
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Real-time consumer interaction via media broadcast
- Patent number 11,599,909
- Issue date Mar 7, 2023
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Real-time consumer interaction via media broadcast
- Patent number 11,551,266
- Issue date Jan 10, 2023
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for contact information integration with search r...
- Patent number 11,553,088
- Issue date Jan 10, 2023
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Real-time consumer interaction via media broadcast
- Patent number 11,232,487
- Issue date Jan 25, 2022
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Unified cross channel communications
- Patent number 11,115,533
- Issue date Sep 7, 2021
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for contact information integration with search r...
- Patent number 10,970,348
- Issue date Apr 6, 2021
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for contact information integration with search r...
- Patent number 10,805,468
- Issue date Oct 13, 2020
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Real-time consumer interaction via media broadcast
- Patent number 10,769,668
- Issue date Sep 8, 2020
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for contact information integration with search r...
- Patent number 10,650,070
- Issue date May 12, 2020
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for contact information integration with search r...
- Patent number 10,382,627
- Issue date Aug 13, 2019
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Unified cross channel communications
- Patent number 10,375,245
- Issue date Aug 6, 2019
- VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
- Mark J Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for contact information integration with search r...
- Patent number 10,027,806
- Issue date Jul 17, 2018
- Virtual Hold Technology, LLC
- Mark J Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication system for establishing automated call back using queues
- Patent number 9,992,340
- Issue date Jun 5, 2018
- Virtual Hold Technology, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication system for determining queue using contextual data
- Patent number 9,942,403
- Issue date Apr 10, 2018
- Virtual Hold Technology, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for contact information integration with search r...
- Patent number 9,805,129
- Issue date Oct 31, 2017
- Virtual Hold Technology, LLC
- Mark J Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for client interaction application integration
- Patent number 9,807,236
- Issue date Oct 31, 2017
- Virtual Hold Technology, LLC
- Mark J Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication device for establishing automated call back using queues
- Patent number 9,578,175
- Issue date Feb 21, 2017
- Virtual Hold Technology, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for client interaction application integration
- Patent number 9,451,088
- Issue date Sep 20, 2016
- Virtual Hold Technology, LLC
- Mark J Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication system for establishing automated call back using queues
- Patent number 9,398,154
- Issue date Jul 19, 2016
- Virtual Hold Technology, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication device for establishing automated call back using queues
- Patent number 9,386,155
- Issue date Jul 5, 2016
- Virtual Hold Technology, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for contact information integration with search r...
- Patent number 9,355,183
- Issue date May 31, 2016
- Virtual Hold Technology, LLC
- Mark J Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for client interaction application integration
- Patent number 9,294,624
- Issue date Mar 22, 2016
- Virtual Hold Technology, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for client interaction application integration
- Patent number 9,143,614
- Issue date Sep 22, 2015
- Virtual Hold Technology, LLC
- Mark J Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for contact information integration with search r...
- Patent number 9,094,516
- Issue date Jul 28, 2015
- Virtual Hold Technology LLC
- Mark J Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Managing, directing, and queuing communication events using image t...
- Patent number 9,055,149
- Issue date Jun 9, 2015
- Virtual Hold Technology, LLC
- Eric I. Camulli
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Communication device for establishing call back
- Patent number 8,792,866
- Issue date Jul 29, 2014
- Virtual Hold Technology, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Expected wait time augmentation system and method
- Patent number 8,594,311
- Issue date Nov 26, 2013
- Virtual Hold Technology, LLC
- Mark Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Accessory queue management system and method for interacting with a...
- Patent number 8,514,872
- Issue date Aug 20, 2013
- Virtual Hold Technology, LLC
- Mark Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR ACTIVE CALLBACK MANAGEMENT USING CALLBACK OBJ...
- Publication number 20230216961
- Publication date Jul 6, 2023
- Virtual Hold Technology Solutions, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
REAL-TIME CONSUMER INTERACTION VIA MEDIA BROADCAST
- Publication number 20230196409
- Publication date Jun 22, 2023
- Virtual Hold Technology Solutions, LLC
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
REAL-TIME CONSUMER INTERACTION VIA MEDIA BROADCAST
- Publication number 20220150603
- Publication date May 12, 2022
- Virtual Hold Technology Solutions, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
REAL-TIME CONSUMER INTERACTION VIA MEDIA BROADCAST
- Publication number 20220148040
- Publication date May 12, 2022
- Virtual Hold Technology Solutions, LLC
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...
- Publication number 20210136227
- Publication date May 6, 2021
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...
- Publication number 20200410020
- Publication date Dec 31, 2020
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
REAL-TIME CONSUMER INTERACTION VIA MEDIA BROADCAST
- Publication number 20200402109
- Publication date Dec 24, 2020
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...
- Publication number 20200106883
- Publication date Apr 2, 2020
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
UNIFIED CROSS CHANNEL COMMUNICATIONS
- Publication number 20200059560
- Publication date Feb 20, 2020
- Virtual Hold Technology Solutions, LLC
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...
- Publication number 20190052755
- Publication date Feb 14, 2019
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...
- Publication number 20180181664
- Publication date Jun 28, 2018
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CLIENT INTERACTION APPLICATION INTEGRATION
- Publication number 20170134579
- Publication date May 11, 2017
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMMUNICATION SYSTEM FOR DETERMINING QUEUE USING CONTEXTUAL DATA
- Publication number 20160373582
- Publication date Dec 22, 2016
- Virtual Hold Technology, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMMUNICATION SYSTEM FOR ESTABLISHING AUTOMATED CALL BACK USING QUEUES
- Publication number 20160323452
- Publication date Nov 3, 2016
- Virtual Hold Technology, LLC
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...
- Publication number 20160275198
- Publication date Sep 22, 2016
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CLIENT INTERACTION APPLICATION INTEGRATION
- Publication number 20160205253
- Publication date Jul 14, 2016
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CLIENT INTERACTION APPLICATION INTEGRATION
- Publication number 20160021252
- Publication date Jan 21, 2016
- Virtual Hold Technology, LLC
- Mark J Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...
- Publication number 20150334238
- Publication date Nov 19, 2015
- Virtual Hold Technology, LLC
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
REAL-TIME CONSUMER INTERACTION VIA MEDIA BROADCAST
- Publication number 20150287087
- Publication date Oct 8, 2015
- Virtual Hold Technology, LLC
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
UNIFIED CROSS CHANNEL COMMUNICATIONS
- Publication number 20150056964
- Publication date Feb 26, 2015
- Virtual Hold Technology, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...
- Publication number 20140146960
- Publication date May 29, 2014
- Virtual Hold Technology, LLC
- Mark J Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CLIENT INTERACTION APPLICATION INTEGRATION
- Publication number 20140098949
- Publication date Apr 10, 2014
- Virtual Hold Technology, LLC
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and Method for Contact Information Integration with Search R...
- Publication number 20140067788
- Publication date Mar 6, 2014
- Virtual Hold Technology, LLC
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CLIENT INTERACTION APPLICATION INTEGRATION
- Publication number 20130301820
- Publication date Nov 14, 2013
- Virtual Hold Technology, LLC
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMMUNICATION SYSTEM FOR ESTABLISHING AUTOMATED CALL BACK USING QUEUES
- Publication number 20130251139
- Publication date Sep 26, 2013
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMMUNICATION DEVICE FOR ESTABLISHING AUTOMATED CALL BACK USING QUEUES
- Publication number 20130243180
- Publication date Sep 19, 2013
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MANAGING, DIRECTING, AND QUEUING COMMUNICATION EVENTS USING IMAGE T...
- Publication number 20120295596
- Publication date Nov 22, 2012
- Eric I. Camulli
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMMUNICATION DEVICE FOR ESTABLISHING AUTOMATED CALL BACK USING QUEUES
- Publication number 20120288075
- Publication date Nov 15, 2012
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMMUNICATION DEVICE FOR ESTABLISHING CALL BACK
- Publication number 20120196578
- Publication date Aug 2, 2012
- Mark J. Williams
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
System and method for managing, directing, and queuing communicatio...
- Publication number 20100189250
- Publication date Jul 29, 2010
- Virtual Hold Technology, LLC
- Mark J. Williams
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Mark J. Williams

Person

Patents Grantslast 30 patents

Real-time consumer interaction via media broadcast

System and method for active callback management using callback obj...

Real-time consumer interaction via media broadcast

Real-time consumer interaction via media broadcast

System and method for contact information integration with search r...

Real-time consumer interaction via media broadcast

Unified cross channel communications

System and method for contact information integration with search r...

System and method for contact information integration with search r...

Real-time consumer interaction via media broadcast

System and method for contact information integration with search r...

System and method for contact information integration with search r...

Unified cross channel communications

System and method for contact information integration with search r...

Communication system for establishing automated call back using queues

Communication system for determining queue using contextual data

System and method for contact information integration with search r...

System and method for client interaction application integration

Communication device for establishing automated call back using queues

System and method for client interaction application integration

Communication system for establishing automated call back using queues

Communication device for establishing automated call back using queues

System and method for contact information integration with search r...

System and method for client interaction application integration

System and method for client interaction application integration

System and method for contact information integration with search r...

Managing, directing, and queuing communication events using image t...

Communication device for establishing call back

Expected wait time augmentation system and method

Accessory queue management system and method for interacting with a...

Patents Applicationslast 30 patents

SYSTEM AND METHOD FOR ACTIVE CALLBACK MANAGEMENT USING CALLBACK OBJ...

REAL-TIME CONSUMER INTERACTION VIA MEDIA BROADCAST

REAL-TIME CONSUMER INTERACTION VIA MEDIA BROADCAST

REAL-TIME CONSUMER INTERACTION VIA MEDIA BROADCAST

SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...

SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...

REAL-TIME CONSUMER INTERACTION VIA MEDIA BROADCAST

SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...

UNIFIED CROSS CHANNEL COMMUNICATIONS

SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...

SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...

SYSTEM AND METHOD FOR CLIENT INTERACTION APPLICATION INTEGRATION

COMMUNICATION SYSTEM FOR DETERMINING QUEUE USING CONTEXTUAL DATA

COMMUNICATION SYSTEM FOR ESTABLISHING AUTOMATED CALL BACK USING QUEUES

SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...

SYSTEM AND METHOD FOR CLIENT INTERACTION APPLICATION INTEGRATION

SYSTEM AND METHOD FOR CLIENT INTERACTION APPLICATION INTEGRATION

SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...

REAL-TIME CONSUMER INTERACTION VIA MEDIA BROADCAST

UNIFIED CROSS CHANNEL COMMUNICATIONS

SYSTEM AND METHOD FOR CONTACT INFORMATION INTEGRATION WITH SEARCH R...

SYSTEM AND METHOD FOR CLIENT INTERACTION APPLICATION INTEGRATION

System and Method for Contact Information Integration with Search R...

SYSTEM AND METHOD FOR CLIENT INTERACTION APPLICATION INTEGRATION

COMMUNICATION SYSTEM FOR ESTABLISHING AUTOMATED CALL BACK USING QUEUES

COMMUNICATION DEVICE FOR ESTABLISHING AUTOMATED CALL BACK USING QUEUES

MANAGING, DIRECTING, AND QUEUING COMMUNICATION EVENTS USING IMAGE T...

COMMUNICATION DEVICE FOR ESTABLISHING AUTOMATED CALL BACK USING QUEUES

COMMUNICATION DEVICE FOR ESTABLISHING CALL BACK

System and method for managing, directing, and queuing communicatio...