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Martin Ira Reiman
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Maplewood, NJ, US
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Patents Grants
last 30 patents
Information
Patent Grant
Pacing in knowledge worker engagement
Patent number
10,536,578
Issue date
Jan 14, 2020
Aleksandr Stolyar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Pacing in knowledge worker engagement
Patent number
9,955,012
Issue date
Apr 24, 2018
Genesys Telecommunications Laboratories, Inc.
Aleksandr Stolyar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for cooperatively controlling an application
Patent number
9,838,893
Issue date
Dec 5, 2017
Alcatel Lucent
Edward Grinshpun
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for controlling an operation of an application
Patent number
9,826,422
Issue date
Nov 21, 2017
Alcatel-Lucent USA Inc.
Edward Grinshpun
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Rate allocation method and apparatus for optimization of adaptive w...
Patent number
9,363,814
Issue date
Jun 7, 2016
Alcatel Lucent
Simon C. Borst
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System for automatically predicting call center agent work time in...
Patent number
6,553,114
Issue date
Apr 22, 2003
Avaya Technology Corp.
Thomas S. Fisher
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System for automatically routing calls to call center agents in an...
Patent number
6,535,600
Issue date
Mar 18, 2003
Avaya Technology Corp.
Thomas S. Fisher
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System for automatically routing calls to call center agents in an...
Patent number
6,510,221
Issue date
Jan 21, 2003
Avaya Technology Corp.
Thomas S. Fisher
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method of routing calls in an automatic call distribution network
Patent number
6,366,668
Issue date
Apr 2, 2002
Avaya Technology Corp.
Simon C. Borst
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System for automatically routing calls to call center agents in an...
Patent number
6,347,139
Issue date
Feb 12, 2002
Avaya Technology Corp.
Thomas S. Fisher
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Arrangement for equalizing levels of service among skills
Patent number
6,052,460
Issue date
Apr 18, 2000
Lucent Technologies Inc.
Thomas S. Fisher
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
PACING IN KNOWLEDGE WORKER ENGAGEMENT
Publication number
20180227422
Publication date
Aug 9, 2018
Genesys Telecommunications Laboratories, Inc.
Aleksandr Stolyar
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR COOPERATIVELY CONTROLLING AN APPLICATION
Publication number
20160381698
Publication date
Dec 29, 2016
Alcatel-Lucent USA Inc.
Edward GRINSHPUN
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR CONTROLLING AN OPERATION OF AN APPLICATION
Publication number
20160353427
Publication date
Dec 1, 2016
Edward GRINSHPUN
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
RATE ALLOCATION METHOD AND APPARATUS FOR OPTIMIZATION OF ADAPTIVE W...
Publication number
20150245318
Publication date
Aug 27, 2015
Alcatel-Lucent USA Inc.
Simon C. BORST
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Pacing in Knowledge Worker Engagement
Publication number
20100266116
Publication date
Oct 21, 2010
Aleksandr Stolyar
H04 - ELECTRIC COMMUNICATION TECHNIQUE