Matthew James Surridge

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Melbourne, AU

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Patents Grantslast 30 patents

Information Patent Grant
System and method for customer experience management
- Patent number 10,135,982
- Issue date Nov 20, 2018
- Matthew J. Surridge
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for customer experience management
- Patent number 9,774,737
- Issue date Sep 26, 2017
- Genesys Telecommunications Laboratories, Inc.
- Matthew J. Surridge
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for customer experience management
- Patent number 9,392,116
- Issue date Jul 12, 2016
- Genesys Telecommunications Laboratories, Inc.
- Matthew J. Surridge
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR CUSTOMER EXPERIENCE MANAGEMENT
- Publication number 20180013890
- Publication date Jan 11, 2018
- Genesys Telecommunications Laboratories, Inc.
- Matthew J. Surridge
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR CUSTOMER EXPERIENCE MANAGEMENT
- Publication number 20160323447
- Publication date Nov 3, 2016
- Genesys Telecommunications Laboratories, Inc.
- Matthew J. Surridge
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR CUSTOMER EXPERIENCE MANAGEMENT
- Publication number 20150189088
- Publication date Jul 2, 2015
- Genesys Telecommunications Laboratories, Inc.
- Matthew James Surridge
- G06 - COMPUTING CALCULATING COUNTING