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Michael BODELL
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Santa Clara, CA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Using multiple modality input to feedback context for natural langu...
Patent number
11,264,023
Issue date
Mar 1, 2022
Microsoft Technology Licensing, LLC
Michael Bodell
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method and apparatus for reserving zero-wait time agent interactions
Patent number
10,990,906
Issue date
Apr 27, 2021
[24]7.ai, Inc.
Michael Bodell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for facilitating stateless representation of i...
Patent number
10,498,834
Issue date
Dec 3, 2019
[24]7.ai, Inc.
Michael Bodell
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Using multiple modality input to feedback context for natural langu...
Patent number
10,332,514
Issue date
Jun 25, 2019
Microsoft Technology Licensing, LLC
Michael Bodell
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method and apparatus for diverting callers to web sessions
Patent number
10,257,353
Issue date
Apr 9, 2019
[24]7.ai, Inc.
Patrick Nguyen
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Techniques to provide a standard interface to a speech recognition...
Patent number
10,089,988
Issue date
Oct 2, 2018
Microsoft Technology Licensing, LLC
Robert L. Chambers
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for diverting callers to web sessions
Patent number
9,871,921
Issue date
Jan 16, 2018
24/7 Customer, Inc.
Patrick Nguyen
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Techniques to provide a standard interface to a speech recognition...
Patent number
9,818,408
Issue date
Nov 14, 2017
Microsoft Technology Licensing, LLC
Robert L. Chambers
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Using multiple modality input to feedback context for natural langu...
Patent number
9,576,573
Issue date
Feb 21, 2017
Microsoft Technology Licensing, LLC
Michael Bodell
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Techniques to provide a standard interface to a speech recognition...
Patent number
9,570,078
Issue date
Feb 14, 2017
Microsoft Technology Licensing, LLC
Robert L. Chambers
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method and apparatus for diverting callers to Web sessions
Patent number
9,325,845
Issue date
Apr 26, 2016
24/7 Customer, Inc.
Patrick Nguyen
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Externally loaded browser interpreter for non-native language support
Patent number
7,921,415
Issue date
Apr 5, 2011
TellMe Networks, Inc.
Michael William Bodell
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
USING MULTIPLE MODALITY INPUT TO FEEDBACK CONTEXT FOR NATURAL LANGU...
Publication number
20220148594
Publication date
May 12, 2022
Microsoft Technology Licensing, LLC
Michael Bodell
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
USING MULTIPLE MODALITY INPUT TO FEEDBACK CONTEXT FOR NATURAL LANGU...
Publication number
20200013398
Publication date
Jan 9, 2020
Microsoft Technology Licensing, LLC
Michael Bodell
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHOD AND APPARATUS FOR DIVERTING CALLERS TO WEB SESSIONS
Publication number
20180077287
Publication date
Mar 15, 2018
24/7 CUSTOMER, INC.
Patrick NGUYEN
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
TECHNIQUES TO PROVIDE A STANDARD INTERFACE TO A SPEECH RECOGNITION...
Publication number
20180018968
Publication date
Jan 18, 2018
Microsoft Technology Licensing, LLC
Robert L. Chambers
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
USING MULTIPLE MODALITY INPUT TO FEEDBACK CONTEXT FOR NATURAL LANGU...
Publication number
20170169824
Publication date
Jun 15, 2017
Microsoft Technology Licensing, LLC
Michael Bodell
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHOD AND APPARATUS FOR RESERVING ZERO-WAIT TIME AGENT INTERACTIONS
Publication number
20170103346
Publication date
Apr 13, 2017
24/7 CUSTOMER, INC.
Michael BODELL
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
TECHNIQUES TO PROVIDE A STANDARD INTERFACE TO A SPEECH RECOGNITION...
Publication number
20170098450
Publication date
Apr 6, 2017
Microsoft Technology Licensing, LLC
Robert L. Chambers
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHOD AND APPARATUS FOR DIVERTING CALLERS TO WEB SESSIONS
Publication number
20170026517
Publication date
Jan 26, 2017
24/7 CUSTOMER, INC.
Patrick NGUYEN
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND APPARATUS FOR FACILITATING STATELESS REPRESENTATION OF I...
Publication number
20160294952
Publication date
Oct 6, 2016
24/7 CUSTOMER, INC.
Michael BODELL
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHOD AND SYSTEM FOR AUTOMATIC EXECUTION OF AT LEAST ONE NEXT ACTI...
Publication number
20160239848
Publication date
Aug 18, 2016
24/7 CUSTOMER, INC.
Andrew Liang Ping CHANG
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHOD AND APPARATUS FOR DIVERTING CALLERS TO WEB SESSIONS
Publication number
20130343534
Publication date
Dec 26, 2013
Patrick NGUYEN
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Using Multiple Modality Input to Feedback Context for Natural Langu...
Publication number
20130054238
Publication date
Feb 28, 2013
Microsoft Corporation
Michael Bodell
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
TECHNIQUES TO PROVIDE A STANDARD INTERFACE TO A SPEECH RECOGNITION...
Publication number
20100324910
Publication date
Dec 23, 2010
Microsoft Corporation
Robert L. Chambers
G10 - MUSICAL INSTRUMENTS ACOUSTICS