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Michael E. Sisselman
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New York, NY, US
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Patents Grants
last 30 patents
Information
Patent Grant
Enhanced digital messaging
Patent number
12,192,406
Issue date
Jan 7, 2025
Avaya Management L.P.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Enhanced digital messaging
Patent number
11,418,648
Issue date
Aug 16, 2022
Avaya Management L.P.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Enhanced digital messaging
Patent number
11,190,469
Issue date
Nov 30, 2021
Avaya Management L.P.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
ENHANCED DIGITAL MESSAGING
Publication number
20220368802
Publication date
Nov 17, 2022
Avaya Management L.P.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ENHANCED DIGITAL MESSAGING
Publication number
20210029246
Publication date
Jan 28, 2021
Avaya Management L.P.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ENHANCED DIGITAL MESSAGING
Publication number
20210029249
Publication date
Jan 28, 2021
Avaya Management L.P.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ENHANCED DIGITAL MESSAGING
Publication number
20210029065
Publication date
Jan 28, 2021
Avaya Management L.P.
George Erhart
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR MAKING REAL-TIME DECISIONS FOR ROUTING COMMUN...
Publication number
20190279256
Publication date
Sep 12, 2019
AVAYA INC.
Michael Sisselman
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Contact-center routing based on games or contests involving the agents
Publication number
20060182258
Publication date
Aug 17, 2006
SeatLink, Inc.
Michael E. Sisselman
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Contact-center routing based on incentives and/or agent preferences
Publication number
20060153356
Publication date
Jul 13, 2006
SeatLink, Inc.
Michael E. Sisselman
H04 - ELECTRIC COMMUNICATION TECHNIQUE