Michael Ian Stromar

Follow

Person

Rocklin, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Contact center agent-routing efficiency score
- Patent number 12,316,808
- Issue date May 27, 2025
- Zoom Communications, Inc.
- William Thomas Bernabe
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Contact center routing based on agent cost
- Patent number 12,309,322
- Issue date May 20, 2025
- Zoom Communications, Inc.
- William Thomas Bernabe
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Contact center routing based on agent routing scores
- Patent number 12,301,759
- Issue date May 13, 2025
- Zoom Communications, Inc.
- William Thomas Bernabe
- H04 - ELECTRIC COMMUNICATION TECHNIQUE