Michael Orr

Person

Belfast, GB

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for managing a dialog between a contact center sy...
- Patent number 11,245,793
- Issue date Feb 8, 2022
- Conor McGann
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for managing a dialog between a contact center sy...
- Patent number 11,134,152
- Issue date Sep 28, 2021
- Conor McGann
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for managing a dialog between a contact center sy...
- Patent number 11,134,153
- Issue date Sep 28, 2021
- Conor McGann
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
SYSTEMS AND METHODS FOR DIALOG MANAGEMENT
- Publication number 20240256788
- Publication date Aug 1, 2024
- GENESYS CLOUD SERVICES, INC.
- MICHAEL ORR
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR MANAGING A DIALOG BETWEEN A CONTACT CENTER SY...
- Publication number 20210160371
- Publication date May 27, 2021
- Genesys Telecommunications Laboratories, Inc.
- CONOR MCGANN
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR MANAGING A DIALOG BETWEEN A CONTACT CENTER SY...
- Publication number 20210160372
- Publication date May 27, 2021
- Genesys Telecommunications Laboratories, Inc.
- CONOR MCGANN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR MANAGING A DIALOG BETWEEN A CONTACT CENTER SY...
- Publication number 20210160373
- Publication date May 27, 2021
- Genesys Telecommunications Laboratories, Inc.
- CONOR MCGANN
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR DIALOG MANAGEMENT
- Publication number 20210157989
- Publication date May 27, 2021
- Genesys Telecommunications Laboratories, Inc.
- MICHAEL ORR
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR DYNAMIC GENERATION AND OPTIMIZATION OF PROCES...
- Publication number 20180097940
- Publication date Apr 5, 2018
- Genesys Telecommunications Laboratories, Inc.
- David Beilis
- G06 - COMPUTING CALCULATING COUNTING

Michael Orr

Person

Patents Grantslast 30 patents

System and method for managing a dialog between a contact center sy...

System and method for managing a dialog between a contact center sy...

System and method for managing a dialog between a contact center sy...

Patents Applicationslast 30 patents

SYSTEMS AND METHODS FOR DIALOG MANAGEMENT

SYSTEM AND METHOD FOR MANAGING A DIALOG BETWEEN A CONTACT CENTER SY...

SYSTEM AND METHOD FOR MANAGING A DIALOG BETWEEN A CONTACT CENTER SY...

SYSTEM AND METHOD FOR MANAGING A DIALOG BETWEEN A CONTACT CENTER SY...

SYSTEMS AND METHODS FOR DIALOG MANAGEMENT

SYSTEM AND METHOD FOR DYNAMIC GENERATION AND OPTIMIZATION OF PROCES...