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Michael R. Bourke, JR.
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San Francisco, CA, US
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Patents Grants
last 30 patents
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Patent Grant
Systems and methods for automatic scheduling of a workforce
Patent number
8,131,578
Issue date
Mar 6, 2012
Verint Americas Inc.
Jason Fama
G06 - COMPUTING CALCULATING COUNTING
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Patent Grant
Systems and methods for displaying agent activity exceptions
Patent number
7,953,621
Issue date
May 31, 2011
Verint Americas Inc.
Jason Fama
G06 - COMPUTING CALCULATING COUNTING
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Patent Grant
Systems and methods for scheduling call center agents using quality...
Patent number
7,853,006
Issue date
Dec 14, 2010
Verint Americas Inc.
Jason Fama
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
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Patent Application
SYSTEMS AND METHODS FOR AUTOMATIC SCHEDULING OF A WORKFORCE
Publication number
20110295639
Publication date
Dec 1, 2011
VERINT AMERICAS INC.
Jason Fama
G06 - COMPUTING CALCULATING COUNTING