Michael Roberts

Follow

Person

Cambridge, MA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Systems and methods for providing audio information to service agents
- Patent number 7,092,506
- Issue date Aug 15, 2006
- Verizon Corporate Services Group Inc.
- Joshua Bers
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for observing calls to a call center
- Patent number 6,970,554
- Issue date Nov 29, 2005
- Verizon Corporate Services Group Inc.
- Patrick Peterson
- H04 - ELECTRIC COMMUNICATION TECHNIQUE