Michael Swailes

Follow

Person

Pleasanton, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Multimedia B2B opportunity and error detection and resolution engine
- Patent number 8,548,861
- Issue date Oct 1, 2013
- Cisco Technology, Inc.
- Mark Buonanno
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
B2B service center communications using locate collaborate transact...
- Patent number 7,499,972
- Issue date Mar 3, 2009
- Cisco Technology Inc.
- Mark Buonanno
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Proactive call and contact center system
- Patent number 7,343,406
- Issue date Mar 11, 2008
- Cisco Technology, Inc.
- Mark Buonanno
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
MULTIMEDIA B2B OPPORTUNITY AND ERROR DETECTION AND RESOLUTION ENGINE
- Publication number 20080104596
- Publication date May 1, 2008
- Cisco Technology, Inc.
- Mark Buonanno
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Multimedia B2B opportunity and error detection and resolution engine
- Publication number 20020065885
- Publication date May 30, 2002
- Mark Buonanno
- G06 - COMPUTING CALCULATING COUNTING