Mike Krack

Person

Los Altos, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Mobile caller authentication for contact centers
- Patent number 10,742,652
- Issue date Aug 11, 2020
- Avaya Inc.
- Joel Ezell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Mobile caller authentication for contact centers
- Patent number 10,164,977
- Issue date Dec 25, 2018
- Avaya Inc.
- Joel Ezell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Caller authentication
- Patent number 9,621,722
- Issue date Apr 11, 2017
- Avaya Inc.
- Michael Krack
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for providing intelligent and automatic mute noti...
- Patent number 9,560,208
- Issue date Jan 31, 2017
- Avaya Inc.
- Michael Krack
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method to improve self-service experience and optimize c...
- Patent number 9,473,632
- Issue date Oct 18, 2016
- Avaya Inc.
- Yolanda Schwartz
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
System and method for automatic language translation for applications
- Patent number 8,862,456
- Issue date Oct 14, 2014
- Avaya Inc.
- Michael Krack
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Packaging for electrical equipment
- Patent number 8,757,385
- Issue date Jun 24, 2014
- Avaya Inc.
- Amit Goel
- B65 - CONVEYING PACKING STORING HANDLING THIN OR FILAMENTARY MATERIAL
Information Patent Grant
Touch-screen sign-in key
- Patent number 8,310,453
- Issue date Nov 13, 2012
- Avaya Inc.
- Mike Krack
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Methods and apparatus for network presence detection
- Patent number 8,200,776
- Issue date Jun 12, 2012
- Avaya Inc.
- Amit Goel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Methods and apparatus for managing a plurality of home pages for a...
- Patent number 7,840,684
- Issue date Nov 23, 2010
- Avaya Inc.
- Amit Goel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automatically generating, and providing multiple levels of, tooltip...
- Patent number 7,689,916
- Issue date Mar 30, 2010
- Avaya, Inc.
- Amit Goel
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Context sensitive contact broker
- Patent number 7,640,550
- Issue date Dec 29, 2009
- Avaya Inc.
- Amit Goel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method of providing speech recognition for IVR and voice mail systems
- Patent number 7,062,019
- Issue date Jun 13, 2006
- Avaya Technology Corp.
- Mike Krack
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Patents Applicationslast 30 patents

Information Patent Application
PROVISION OF INFORMATION REGARDING THE IMPACT OF EXTENDING A MEETING
- Publication number 20190236551
- Publication date Aug 1, 2019
- AVAYA INC.
- Hemang Shah
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
MOBILE CALLER AUTHENTICATION FOR CONTACT CENTERS
- Publication number 20190036922
- Publication date Jan 31, 2019
- AVAYA INC.
- Joel Ezell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
MOBILE CALLER AUTHENTICATION FOR CONTACT CENTERS
- Publication number 20180139206
- Publication date May 17, 2018
- AVAYA INC.
- Joel Ezell
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Device, System, and Method for Automated Control
- Publication number 20170010851
- Publication date Jan 12, 2017
- AVAYA INC.
- Rahul BUDDHISAGAR
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR MANAGING COMMUNICATION SESSIONS
- Publication number 20160112472
- Publication date Apr 21, 2016
- AVAYA INC.
- Jai Pugalia
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
CALLER AUTHENTICATION
- Publication number 20160112562
- Publication date Apr 21, 2016
- AVAYA INC.
- Michael Krack
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD TO IMPROVE SELF-SERVICE EXPERIENCE AND OPTIMIZE C...
- Publication number 20160065738
- Publication date Mar 3, 2016
- AVAYA INC.
- Yolanda Schwartz
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR PROVIDING INTELLIGENT AND AUTOMATIC MUTE NOTI...
- Publication number 20150195411
- Publication date Jul 9, 2015
- AVAYA INC.
- Michael Krack
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
SYSTEM AND METHOD FOR DYNAMICALLY AWARDING PERMISSIONS
- Publication number 20140380423
- Publication date Dec 25, 2014
- Wayne Wong
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
DYNAMIC NOTIFICATION SYSTEM AND METHOD
- Publication number 20140189533
- Publication date Jul 3, 2014
- AVAYA INC.
- Michael Krack
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR AUTOMATIC LANGUAGE TRANSLATION FOR APPLICATIONS
- Publication number 20130253901
- Publication date Sep 26, 2013
- AVAYA INC.
- Michael Krack
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Packaging for Electrical Equipment
- Publication number 20080236099
- Publication date Oct 2, 2008
- Avaya Technology LLC
- Amit Goel
- B65 - CONVEYING PACKING STORING HANDLING THIN OR FILAMENTARY MATERIAL
Information Patent Application
Method and apparatus for automatically launching an application fro...
- Publication number 20080077936
- Publication date Mar 27, 2008
- Amit Goel
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods and apparatus for managing a plurality of home pages for a...
- Publication number 20080077678
- Publication date Mar 27, 2008
- Amit Goel
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Methods and apparatus for network presence detection
- Publication number 20070286214
- Publication date Dec 13, 2007
- Amit Goel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method of providing speech recognition for IVR and voice mail systems
- Publication number 20030021394
- Publication date Jan 30, 2003
- Mike Krack
- G10 - MUSICAL INSTRUMENTS ACOUSTICS

Person

Patents Grantslast 30 patents

Mobile caller authentication for contact centers

Mobile caller authentication for contact centers

Caller authentication

System and method for providing intelligent and automatic mute noti...

System and method to improve self-service experience and optimize c...

System and method for automatic language translation for applications

Packaging for electrical equipment

Touch-screen sign-in key

Methods and apparatus for network presence detection

Methods and apparatus for managing a plurality of home pages for a...

Automatically generating, and providing multiple levels of, tooltip...

Context sensitive contact broker

Method of providing speech recognition for IVR and voice mail systems

Patents Applicationslast 30 patents

PROVISION OF INFORMATION REGARDING THE IMPACT OF EXTENDING A MEETING

MOBILE CALLER AUTHENTICATION FOR CONTACT CENTERS

MOBILE CALLER AUTHENTICATION FOR CONTACT CENTERS

Device, System, and Method for Automated Control

SYSTEM AND METHOD FOR MANAGING COMMUNICATION SESSIONS

CALLER AUTHENTICATION

SYSTEM AND METHOD TO IMPROVE SELF-SERVICE EXPERIENCE AND OPTIMIZE C...

SYSTEM AND METHOD FOR PROVIDING INTELLIGENT AND AUTOMATIC MUTE NOTI...

SYSTEM AND METHOD FOR DYNAMICALLY AWARDING PERMISSIONS

DYNAMIC NOTIFICATION SYSTEM AND METHOD

SYSTEM AND METHOD FOR AUTOMATIC LANGUAGE TRANSLATION FOR APPLICATIONS

Packaging for Electrical Equipment

Method and apparatus for automatically launching an application fro...

Methods and apparatus for managing a plurality of home pages for a...

Methods and apparatus for network presence detection

Method of providing speech recognition for IVR and voice mail systems