Murray Jenson

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Lakewood, CO, US

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Patents Grantslast 30 patents

Information Patent Grant
Contact center service monitoring and correcting
- Patent number 8,938,063
- Issue date Jan 20, 2015
- Avaya Inc.
- Kenneth R. Hackbarth
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Contact center performance prediction
- Patent number 8,811,597
- Issue date Aug 19, 2014
- Avaya Inc.
- Kenneth R. Hackbarth
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method for discovering problem agent behaviors
- Patent number 7,809,127
- Issue date Oct 5, 2010
- Avaya Inc.
- Kenneth R. Hackbarth, Jr.
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
Method for discovering problem agent behaviors
- Publication number 20060271418
- Publication date Nov 30, 2006
- Avaya Technology Corp
- Kenneth R. Hackbarth,
- G06 - COMPUTING CALCULATING COUNTING