Mustafa O. Al-Alami

Person

San Francisco, CA, US

People

Patents Grantslast 30 patents

Information Patent Grant
Computer implemented methods and apparatus for feed-based case mana...
- Patent number 11,226,950
- Issue date Jan 18, 2022
- Salesforce.com, Inc.
- Scott D. Beechuk
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Computer implemented methods and apparatus for responding to action...
- Patent number 10,684,752
- Issue date Jun 16, 2020
- Salesforce.com, Inc.
- Benjamin Snyder
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Computer implemented methods and apparatus for composing and batch...
- Patent number 10,606,436
- Issue date Mar 31, 2020
- Salesforce.com, Inc.
- Mustafa Al-Alami
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Computer implemented methods and apparatus for feed-based case mana...
- Patent number 10,572,467
- Issue date Feb 25, 2020
- Salesforce.com, Inc.
- Scott D. Beechuk
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Computer implemented methods and apparatus for feed-based case mana...
- Patent number 9,600,510
- Issue date Mar 21, 2017
- Salesforce.com, Inc.
- Scott D. Beechuk
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Computer implemented methods and apparatus for composing and batch...
- Patent number 9,569,060
- Issue date Feb 14, 2017
- Salesforce.com, Inc.
- Mustafa Al-Alami
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Computer implemented methods and apparatus for managing agent workl...
- Patent number 9,398,156
- Issue date Jul 19, 2016
- Salesforce.com, Inc.
- Benjamin Snyder
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Computer implemented methods and apparatus for feed-based case mana...
- Patent number 9,235,614
- Issue date Jan 12, 2016
- Salesforce.com, Inc.
- Scott D. Beechuk
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Computer implemented methods and apparatus for feed-based case mana...
- Patent number 8,549,047
- Issue date Oct 1, 2013
- Salesforce.com, Inc.
- Scott D. Beechuk
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR FEED-BASED CASE MANA...
- Publication number 20200226118
- Publication date Jul 16, 2020
- SalesForce.com, Inc.
- Scott D. Beechuk
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR FEED-BASED CASE MANA...
- Publication number 20170154063
- Publication date Jun 1, 2017
- SalesForce.com, Inc.
- Scott D. Beechuk
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR COMPOSING AND BATCH...
- Publication number 20170115829
- Publication date Apr 27, 2017
- SalesForce.com, Inc.
- Mustafa Al-Alami
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR FEED-BASED CASE MANA...
- Publication number 20160085787
- Publication date Mar 24, 2016
- SalesForce.com, Inc.
- Scott D. Beechuk
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR RESPONDING TO ACTION...
- Publication number 20140310608
- Publication date Oct 16, 2014
- SalesForce.com, Inc.
- Benjamin Snyder
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR MANAGING AGENT WORKL...
- Publication number 20140307863
- Publication date Oct 16, 2014
- SalesForce.com, Inc.
- Benjamin Snyder
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR COMPOSING AND BATCH...
- Publication number 20140033076
- Publication date Jan 30, 2014
- SalesForce.com, Inc.
- Mustafa Al-Alami
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR PROCESSING COMMUNICA...
- Publication number 20140032597
- Publication date Jan 30, 2014
- SalesForce.com, Inc.
- Jason Ellis
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR PROVIDING KNOWLEDGE...
- Publication number 20140032713
- Publication date Jan 30, 2014
- SalesForce.com, Inc.
- Vahn Phan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR FEED-BASED CASE MANA...
- Publication number 20130346362
- Publication date Dec 26, 2013
- SalesForce.com, Inc.
- Scott D. Beechuk
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR FEED-BASED CASE MANA...
- Publication number 20130054517
- Publication date Feb 28, 2013
- SalesForce.com, Inc.
- Scott D. Beechuk
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
CUSTOMER SUPPORT FLOW
- Publication number 20120130910
- Publication date May 24, 2012
- SalesForce.com, Inc.
- Mustafa Omar Al-Alami
- G06 - COMPUTING CALCULATING COUNTING

Mustafa O. Al-Alami

Person

Patents Grantslast 30 patents

Computer implemented methods and apparatus for feed-based case mana...

Computer implemented methods and apparatus for responding to action...

Computer implemented methods and apparatus for composing and batch...

Computer implemented methods and apparatus for feed-based case mana...

Computer implemented methods and apparatus for feed-based case mana...

Computer implemented methods and apparatus for composing and batch...

Computer implemented methods and apparatus for managing agent workl...

Computer implemented methods and apparatus for feed-based case mana...

Computer implemented methods and apparatus for feed-based case mana...

Patents Applicationslast 30 patents

COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR FEED-BASED CASE MANA...

COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR FEED-BASED CASE MANA...

COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR COMPOSING AND BATCH...

COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR FEED-BASED CASE MANA...

COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR RESPONDING TO ACTION...

COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR MANAGING AGENT WORKL...

COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR COMPOSING AND BATCH...

COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR PROCESSING COMMUNICA...

COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR PROVIDING KNOWLEDGE...

COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR FEED-BASED CASE MANA...

COMPUTER IMPLEMENTED METHODS AND APPARATUS FOR FEED-BASED CASE MANA...

CUSTOMER SUPPORT FLOW