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Nikolay Anisimov
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Concord, CA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Management of transaction routing to enterprise agents
Patent number
10,440,182
Issue date
Oct 8, 2019
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated call center software build generator
Patent number
10,289,389
Issue date
May 14, 2019
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and methods for scheduling and optimizing inbound call flow...
Patent number
10,277,742
Issue date
Apr 30, 2019
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and system for integrating an interaction management system...
Patent number
10,250,750
Issue date
Apr 2, 2019
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
10,218,848
Issue date
Feb 26, 2019
Vladimir Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method for assembling a business process and for orchestrating the...
Patent number
10,171,655
Issue date
Jan 1, 2019
Nikolay A. Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and methods for integrating short message service messaging...
Patent number
10,097,689
Issue date
Oct 9, 2018
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for integrating an interaction management system...
Patent number
9,924,038
Issue date
Mar 20, 2018
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for improving interaction routing performance
Patent number
9,854,006
Issue date
Dec 26, 2017
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
RE46538
Issue date
Sep 5, 2017
Genesys Telecommunications Laboratories, Inc.
Vladimir Neil Deryugin
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
RE46521
Issue date
Aug 22, 2017
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
Information
Patent Grant
Management of transaction routing to enterprise agents
Patent number
9,654,634
Issue date
May 16, 2017
Genesys Telecommunications Laboratories, Inc.
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
RE46387
Issue date
May 2, 2017
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
Information
Patent Grant
System and methods for scheduling and optimizing inbound call flow...
Patent number
9,553,988
Issue date
Jan 24, 2017
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for implementing and executing communication center routing...
Patent number
9,553,755
Issue date
Jan 24, 2017
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for integrating an interaction management system...
Patent number
9,538,010
Issue date
Jan 3, 2017
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for monitoring and ranking web visitors and soliciting highe...
Patent number
9,519,906
Issue date
Dec 13, 2016
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and methods for integrating short message service messaging...
Patent number
9,462,435
Issue date
Oct 4, 2016
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated call center software build generator
Patent number
9,459,841
Issue date
Oct 4, 2016
Genesys Telecommunications Laboratories, Inc.
Petr Makagon
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus enabling voice-based management of state and i...
Patent number
RE46153
Issue date
Sep 20, 2016
Genesys Telecommunications Laboratories, Inc.
Petr Makagon
Information
Patent Grant
Automated call center software build generator
Patent number
9,128,802
Issue date
Sep 8, 2015
Genesys Telecommunications Laboratories, Inc.
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method for assembling a business process and for orchestrating the...
Patent number
9,082,109
Issue date
Jul 14, 2015
Genesys Telecommunications Laboratories, Inc.
Nikolay A. Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and system for integrating an interaction management system...
Patent number
9,083,802
Issue date
Jul 14, 2015
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for improving interaction routing performance
Patent number
9,008,075
Issue date
Apr 14, 2015
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and apparatus for extended management of state and interacti...
Patent number
9,002,920
Issue date
Apr 7, 2015
Genesys Telecommunications Laboratories, Inc.
Vladimir Neil Deryugin
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for outbound dialing in multi-campaign and blend...
Patent number
8,948,373
Issue date
Feb 3, 2015
Five9, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for scheduling and optimizing inbound call flow...
Patent number
8,792,632
Issue date
Jul 29, 2014
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for integrating short message service messaging...
Patent number
8,718,690
Issue date
May 6, 2014
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for outbound dialing in multi-campaign and blend...
Patent number
8,699,699
Issue date
Apr 15, 2014
Five9, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for integrating an interaction management system...
Patent number
8,654,963
Issue date
Feb 18, 2014
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
METHOD AND SYSTEM FOR INTEGRATING AN INTERACTION MANAGEMENT SYSTEM...
Publication number
20180167509
Publication date
Jun 14, 2018
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR SCHEDULING AND OPTIMIZING INBOUND CALL FLOW...
Publication number
20180159981
Publication date
Jun 7, 2018
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR IMPROVING INTERACTION ROUTING PERFORMANCE
Publication number
20180124122
Publication date
May 3, 2018
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND SYSTEM FOR INTEGRATING AN INTERACTION MANAGEMENT SYSTEM...
Publication number
20170118343
Publication date
Apr 27, 2017
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Automated Call Center Software Build Generator
Publication number
20170024190
Publication date
Jan 26, 2017
Genesys Telecommunications Laboratories, Inc.
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR INTEGRATING SHORT MESSAGE SERVICE MESSAGING...
Publication number
20170019536
Publication date
Jan 19, 2017
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Automated Call Center Software Build Generator
Publication number
20150378686
Publication date
Dec 31, 2015
Genesys Telecommunications Laboratories, Inc.
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHOD FOR ASSEMBLING A BUSINESS PROCESS AND FOR ORCHESTRATING THE...
Publication number
20150319302
Publication date
Nov 5, 2015
Genesys Telecommunications Laboratories, Inc.
Nikolay A. Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHOD AND SYSTEM FOR INTEGRATING AN INTERACTION MANAGEMENT SYSTEM...
Publication number
20150312415
Publication date
Oct 29, 2015
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR INTEGRATING SHORT MESSAGE SERVICE MESSAGING...
Publication number
20150018022
Publication date
Jan 15, 2015
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHODS FOR IMPROVING INTERACTION ROUTING PERFORMANCE
Publication number
20140379936
Publication date
Dec 25, 2014
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and Apparatus for Extended Management of State and Interacti...
Publication number
20140376708
Publication date
Dec 25, 2014
Vladimir Neil Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR SCHEDULING AND OPTIMIZING INBOUND CALL FLOW...
Publication number
20140301543
Publication date
Oct 9, 2014
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System and Methods for Outbound Dialing in Multi-Campaign and Blend...
Publication number
20140169551
Publication date
Jun 19, 2014
Five9, Inc.
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND SYSTEM FOR INTEGRATING AN INTERACTION MANAGEMENT SYSTEM...
Publication number
20140119535
Publication date
May 1, 2014
Genesys Telecommunications Laboratories, Inc.
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method for Assembling a Business Process and for Orchestrating the...
Publication number
20130022179
Publication date
Jan 24, 2013
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System and Methods for Integrating Short Message Service Messaging...
Publication number
20120270580
Publication date
Oct 25, 2012
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Automated Call Center Software Build Generator
Publication number
20120084751
Publication date
Apr 5, 2012
Petr Makagon
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method for Implementing and Executing Communication Center Routing...
Publication number
20110182418
Publication date
Jul 28, 2011
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Methods for Scheduling and Optimizing Inbound Call Flow...
Publication number
20110038476
Publication date
Feb 17, 2011
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System and Methods for Integrating Short Message Service Messaging...
Publication number
20100317376
Publication date
Dec 16, 2010
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Management of Transaction Routing to Enterprise Agents
Publication number
20100266115
Publication date
Oct 21, 2010
Sergey Fedorov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Methods for Improving Interaction Routing Performance
Publication number
20100157979
Publication date
Jun 24, 2010
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method for Monitoring and Ranking Web Visitors and Soliciting Highe...
Publication number
20100161540
Publication date
Jun 24, 2010
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method for Dynamically Converting Voice XML Scripts into other Comp...
Publication number
20100162101
Publication date
Jun 24, 2010
Nikolay Anisimov
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and System for Integrating an Interaction Management System...
Publication number
20100158239
Publication date
Jun 24, 2010
Nikolay Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method for Assembling a Business Process and for Orchestrating the...
Publication number
20090171729
Publication date
Jul 2, 2009
Nikolay A. Anisimov
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and Apparatus for Extended Management of State and Interacti...
Publication number
20080222240
Publication date
Sep 11, 2008
Genesys Telecommunications Laboratories, Inc.
Vladimir N. Deryugin
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Virtual Contact Center with Dynamic Routing
Publication number
20080162701
Publication date
Jul 3, 2008
Andrey Ryabchun
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Skill-Based Real-time Call Routing in Telephony Systems
Publication number
20080049929
Publication date
Feb 28, 2008
Alec Miloslavsky
G06 - COMPUTING CALCULATING COUNTING