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Nitin Ahuja
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Irving, TX, US
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last 30 patents
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Patent Grant
Systems and methods for customer service agent-guided chat session...
Patent number
11,647,117
Issue date
May 9, 2023
Verizon Patent and Licensing Inc.
Saivivek T. Thiyagarajan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Systems and methods for customer service agent-guided chat session...
Patent number
11,122,165
Issue date
Sep 14, 2021
Verizon Patent and Licensing Inc.
Saivivek T. Thiyagarajan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Contact center monitoring
Patent number
9,178,999
Issue date
Nov 3, 2015
Verizon Patent and Licensing Inc.
Mayuresh M. Hegde
H04 - ELECTRIC COMMUNICATION TECHNIQUE
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Patent Grant
Context profile identification and sharing
Patent number
9,154,615
Issue date
Oct 6, 2015
Verizon Patent and Licensing Inc.
Mayuresh Mohan Hegde
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
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Patent Application
SYSTEMS AND METHODS FOR CUSTOMER SERVICE AGENT-GUIDED CHAT SESSION...
Publication number
20210377391
Publication date
Dec 2, 2021
VERIZON PATENT AND LICENSING INC.
Saivivek T. Thiyagarajan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CONTEXT PROFILE IDENTIFICATION AND SHARING
Publication number
20150312407
Publication date
Oct 29, 2015
VERIZON PATENT AND LICENSING INC.
Mayuresh Mohan Hegde
G06 - COMPUTING CALCULATING COUNTING