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Paul Denby
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Co. Galway, IE
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last 30 patents
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Patent Grant
Systems and methods for multichannel routing of work items in a con...
Patent number
9,826,095
Issue date
Nov 21, 2017
Avaya Inc.
Paul D'Arcy
H04 - ELECTRIC COMMUNICATION TECHNIQUE
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Patent Grant
System and method for prioritizing agent intervention into automate...
Patent number
9,621,728
Issue date
Apr 11, 2017
Avaya Inc.
Tony McCormack
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
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Patent Application
SYSTEMS AND METHODS FOR MULTICHANNEL ROUTING OF WORK ITEMS IN A CON...
Publication number
20150207937
Publication date
Jul 23, 2015
AVAYA INC.
Paul D'Arcy
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR PRIORITIZING AGENT INTERVENTION INTO AUTOMATE...
Publication number
20150103995
Publication date
Apr 16, 2015
AVAYA INC.
Tony McCormack
H04 - ELECTRIC COMMUNICATION TECHNIQUE