Paul Schechinger

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Londonderry, NH, US

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Patents Grantslast 30 patents

Information Patent Grant
Contact center routing using characteristic mapping
- Patent number 9,135,668
- Issue date Sep 15, 2015
- Cisco Technology, Inc.
- Kenneth Jordan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Intelligent overload control for contact center
- Patent number 9,088,658
- Issue date Jul 21, 2015
- Cisco Technology, Inc.
- Kenneth Jordan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Use of intelligent directed broadcast in contact center solutions
- Patent number 7,729,277
- Issue date Jun 1, 2010
- Cisco Technology, Inc.
- Kenneth D. Jordan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Set-top box initiated contact center interaction
- Patent number 7,703,120
- Issue date Apr 20, 2010
- Cisco Technology, Inc.
- Paul Schechinger
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Flexible call-processing apparatus for ISDN telephone channels
- Patent number 5,426,634
- Issue date Jun 20, 1995
- Summa Four, Inc.
- Michael E. Cote
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
CONTACT CENTER ROUTING USING CHARACTERISTIC MAPPING
- Publication number 20100125433
- Publication date May 20, 2010
- Kenneth Jordan
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Intelligent overload control for contact center
- Publication number 20080205611
- Publication date Aug 28, 2008
- Cisco Technology, Inc.
- Kenneth Jordan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Use of intelligent directed broadcast in contact center solutions
- Publication number 20080205428
- Publication date Aug 28, 2008
- Cisco Technology, Inc.
- Kenneth D. Jordan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Set-top box initiated contact center interaction
- Publication number 20080066127
- Publication date Mar 13, 2008
- Cisco Technology, Inc.
- Paul Schechinger
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Matching a contact to a resource set
- Publication number 20080065450
- Publication date Mar 13, 2008
- Cisco Technology, Inc.
- Kenneth D. Jordan
- G06 - COMPUTING CALCULATING COUNTING