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Pawel Harasimiuk
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Chantilly, VA, US
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Patents Grants
last 30 patents
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Patent Grant
Social media feedback for routing user communications
Patent number
10,027,618
Issue date
Jul 17, 2018
Genesys Telecommunications Laboratories, Inc.
Pawel Harasimiuk
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for managing customer interactions for contact ce...
Patent number
9,992,341
Issue date
Jun 5, 2018
Genesys Telecommunications Laboratories, Inc.
Ahmed Tewfik Bouzid
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Social media feedback for routing user communications
Patent number
9,712,481
Issue date
Jul 18, 2017
Genesys Telecommunications Laboratories, Inc.
Pawel Harasimiuk
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING CUSTOMER INTERACTIONS FOR CONTACT CE...
Publication number
20180249012
Publication date
Aug 30, 2018
Genesys Telecommunications Laboratories, Inc.
Ahmed Tewfik Bouzid
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SOCIAL MEDIA FEEDBACK FOR ROUTING USER COMMUNICATIONS
Publication number
20170317965
Publication date
Nov 2, 2017
Genesys Telecommunications Laboratories, Inc.
Pawel Harasimiuk
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR MANAGING CUSTOMER INTERACTIONS FOR CONTACT CE...
Publication number
20160191712
Publication date
Jun 30, 2016
Genesys Telecommunications Laboratories, Inc.
Ahmed Tewfik Bouzid
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SOCIAL MEDIA FEEDBACK FOR ROUTING USER COMMUNICATIONS
Publication number
20160036973
Publication date
Feb 4, 2016
Angel.com Incorporated
Pawel Harasimiuk
H04 - ELECTRIC COMMUNICATION TECHNIQUE