Philip A. Flocken

Person

Denver, CO, US

People

Patents Grantslast 30 patents

Information Patent Grant
Systems and methods for controlling error reporting and resolution
- Patent number 9,069,666
- Issue date Jun 30, 2015
- Hewlett-Packard Development Company, L.P.
- Joshua Hawkins
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Systems and methods for controlling error reporting and resolution
- Patent number 8,977,729
- Issue date Mar 10, 2015
- Hewlett-Packard Development Company, L.P.
- Joshua Hawkins
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Collecting information at a remote site
- Patent number 7,831,635
- Issue date Nov 9, 2010
- Hewlett-Packard Development Company, L.P.
- William Brothers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Computer system polling with adjustable intervals based on rules an...
- Patent number 7,548,969
- Issue date Jun 16, 2009
- Hewlett-Packard Development Company, L.P.
- Travis Scott Tripp
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Computer support network with customer portal to monitor incident-h...
- Patent number 7,373,553
- Issue date May 13, 2008
- Hewlett-Packard Development Company, L.P.
- Travis Scott Tripp
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Tiered multi-source software support using automated diagnostic-dat...
- Patent number 7,334,028
- Issue date Feb 19, 2008
- Hewlett-Packard Development Company, L.P.
- Philip A. Flocken
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Remote software support agent system with electronic documents for...
- Patent number 7,284,155
- Issue date Oct 16, 2007
- Hewlett-Packard Development Company, L.P.
- Yassine Faihe
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
Support case management system
- Publication number 20070116241
- Publication date May 24, 2007
- Phil A. Flocken
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Collecting information at a remote site
- Publication number 20070074153
- Publication date Mar 29, 2007
- William Brothers
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Computer system polling
- Publication number 20070027987
- Publication date Feb 1, 2007
- Travis Scott Tripp
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Support automation
- Publication number 20070022320
- Publication date Jan 25, 2007
- Phil A. Flocken
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Systems and methods for controlling error reporting and resolution
- Publication number 20060242286
- Publication date Oct 26, 2006
- Joshua Hawkins
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Remote software support agent system
- Publication number 20050223285
- Publication date Oct 6, 2005
- Yassine Faihe
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Computer support network with customer portal to monitor incident-h...
- Publication number 20050198556
- Publication date Sep 8, 2005
- Travis Scott Tripp
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Using trend data to address computer faults
- Publication number 20050198279
- Publication date Sep 8, 2005
- Philip A. Flocken
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Automated customer entitlement system for vendor services
- Publication number 20050114226
- Publication date May 26, 2005
- Travis Scott Tripp
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Delivery of documents that accompany electronic mails
- Publication number 20050091324
- Publication date Apr 28, 2005
- Philip A. Flocken
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Computer service using automated local diagnostic data collection a...
- Publication number 20040249914
- Publication date Dec 9, 2004
- Philip A. Flocken
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Tiered multi-source software support using automated diagnostic-dat...
- Publication number 20040236820
- Publication date Nov 25, 2004
- Philip A. Flocken
- G06 - COMPUTING CALCULATING COUNTING

Philip A. Flocken

Person

Patents Grantslast 30 patents

Systems and methods for controlling error reporting and resolution

Systems and methods for controlling error reporting and resolution

Collecting information at a remote site

Computer system polling with adjustable intervals based on rules an...

Computer support network with customer portal to monitor incident-h...

Tiered multi-source software support using automated diagnostic-dat...

Remote software support agent system with electronic documents for...

Patents Applicationslast 30 patents

Support case management system

Collecting information at a remote site

Computer system polling

Support automation

Systems and methods for controlling error reporting and resolution

Remote software support agent system

Computer support network with customer portal to monitor incident-h...

Using trend data to address computer faults

Automated customer entitlement system for vendor services

Delivery of documents that accompany electronic mails

Computer service using automated local diagnostic data collection a...

Tiered multi-source software support using automated diagnostic-dat...