Prasant Kumar Jena

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Pune, IN

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Patents Grantslast 30 patents

Information Patent Grant
Systems and methods for assigning contacts in a blended contact center
- Patent number 11,516,344
- Issue date Nov 29, 2022
- Avaya, Inc.
- Shamik Suresh Shah
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
TARGETED SELECTION AND PRESENTATION OF ALERTS
- Publication number 20230177519
- Publication date Jun 8, 2023
- Avaya Management L.P.
- Prasant Jena
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEMS AND METHODS FOR ASSIGNING CONTACTS IN A BLENDED CONTACT CENTER
- Publication number 20200244806
- Publication date Jul 30, 2020
- AVAYA INC.
- Shamik Suresh Shah
- H04 - ELECTRIC COMMUNICATION TECHNIQUE