Rajagiri Ravi

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Pradesh, IN

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Patents Grantslast 30 patents

Information Patent Grant
Managed channel for agent-to-agent consultation
- Patent number 11,700,329
- Issue date Jul 11, 2023
- Avaya Inc.
- Valentine C. Matula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Contact center routing mechanisms
- Patent number 10,735,591
- Issue date Aug 4, 2020
- Avaya Inc.
- Valentine C. Matula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
AGENT-TO-AGENT CONSULTATION AS FORMALLY MANAGED CHANNEL FOR ASSISTANCE
- Publication number 20200314242
- Publication date Oct 1, 2020
- AVAYA INC.
- Valentine C. Matula
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ONE-TO-MANY AGENT-TO-AGENT CONSULTATION
- Publication number 20200314244
- Publication date Oct 1, 2020
- AVAYA INC.
- Valentine C. Matula
- G06 - COMPUTING CALCULATING COUNTING