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Plano, TX, US
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Patents Grants
last 30 patents
Information
Patent Grant
System and method for voice controlled automatic information access...
Patent number
12,080,294
Issue date
Sep 3, 2024
Bank of America Corporation
Ashwini Patil
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Transfer of AI-powered conversational messaging within a mobile app...
Patent number
12,063,193
Issue date
Aug 13, 2024
Bank of America Corporation
Prejish Thomas
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Machine learning model builder
Patent number
11,966,821
Issue date
Apr 23, 2024
Bank of America Corporation
Ion Gerald McCusker
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Chatbot co-pilot
Patent number
11,893,356
Issue date
Feb 6, 2024
Bank of America Corporation
Ramakrishna R. Yannam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for voice controlled automatic information access...
Patent number
11,798,551
Issue date
Oct 24, 2023
Bank of America Corporation
Ashwini Patil
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for dynamically identifying and retrieving inform...
Patent number
11,782,974
Issue date
Oct 10, 2023
Bank of America Corporation
Ashwini Patil
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Hierarchical multi-tier language processing platform
Patent number
11,741,158
Issue date
Aug 29, 2023
Bank of America Corporation
Ravisha Andar
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Performance monitoring for communication systems
Patent number
11,715,056
Issue date
Aug 1, 2023
Bank of America Corporation
Ramakrishna R. Yannam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Selective use of tools for automatically identifying, accessing, an...
Patent number
11,657,819
Issue date
May 23, 2023
Bank of America Corporation
Ion Gerald McCusker
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Integration of human agent and automated tools for interactive voic...
Patent number
11,606,462
Issue date
Mar 14, 2023
Bank of America Corporation
Ravisha Andar
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Dynamic routing for communication systems
Patent number
11,595,527
Issue date
Feb 28, 2023
Bank of America Corporation
Ramakrishna R. Yannam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Multi-pipeline language processing platform
Patent number
11,551,674
Issue date
Jan 10, 2023
Bank of America Corporation
Prejish Thomas
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Machine learning framework for tuning interactive voice response sy...
Patent number
11,521,596
Issue date
Dec 6, 2022
Bank of America Corporation
Bharathiraja Krishnamoorthy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System for generating customized data input options using machine l...
Patent number
11,429,601
Issue date
Aug 30, 2022
Bank of America Corporation
David Henry Witting
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Hierarchical multi-tier language processing platform
Patent number
11,403,340
Issue date
Aug 2, 2022
Bank of America Corporation
Ravisha Andar
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Complex human-computer interactions
Patent number
11,379,759
Issue date
Jul 5, 2022
Bank of America Corporation
Ramakrishna R. Yannam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Complex human-computer interactions
Patent number
11,144,846
Issue date
Oct 12, 2021
Bank of America Corporation
Ramakrishna R. Yannam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Integration of human agent and automated tools for interactive voic...
Patent number
11,115,530
Issue date
Sep 7, 2021
Bank of America Corporation
Ravisha Andar
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Call interception heuristics
Patent number
11,050,885
Issue date
Jun 29, 2021
Bank of America Corporation
Ramakrishna R. Yannam
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Artificial intelligence (“AI”) integration with live chat
Patent number
10,999,434
Issue date
May 4, 2021
Bank of America Corporation
Ravisha Andar
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
MACHINE LEARNING (ML)-BASED DUAL LAYER CONVERSATIONAL ASSIST SYSTEM
Publication number
20240184992
Publication date
Jun 6, 2024
Bank of America Corporation
Ramakrishna R. Yannam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
CHATBOT DEFLECTION
Publication number
20240187522
Publication date
Jun 6, 2024
Bank of America Corporation
Ramakrishna R. Yannam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR VOICE CONTROLLED AUTOMATIC INFORMATION ACCESS...
Publication number
20240013787
Publication date
Jan 11, 2024
Bank of America Corporation
Ashwini Patil
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ARTIFICIAL INTELLIGENCE SMART AUTOCOMPLETE
Publication number
20230385537
Publication date
Nov 30, 2023
Bank of America Corporation
Ramakrishna R. Yannam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
TRANSFER OF AI-POWERED CONVERSATIONAL MESSAGING WITHIN A MOBILE APP...
Publication number
20230379282
Publication date
Nov 23, 2023
Bank of America Corporation
Prejish Thomas
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
AGENT ASSIST DESIGN - AUTOPLAY
Publication number
20230032167
Publication date
Feb 2, 2023
Bank of America Corporation
Ramakrishna R. Yannam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
DATA PROCESSING SYSTEM AND METHOD FOR IMPLEMENTING A SEARCH ENGINE...
Publication number
20220398251
Publication date
Dec 15, 2022
Bank of America Corporation
Ravisha Andar
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SELECTIVE USE OF TOOLS FOR AUTOMATICALLY IDENTIFYING, ACCESSING, AN...
Publication number
20220310086
Publication date
Sep 29, 2022
Bank of America Corporation
Ion Gerald McCusker
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR DYNAMICALLY IDENTIFYING AND RETRIEVING INFORM...
Publication number
20220309096
Publication date
Sep 29, 2022
Bank of America Corporation
Ashwini Patil
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD FOR VOICE CONTROLLED AUTOMATIC INFORMATION ACCESS...
Publication number
20220310085
Publication date
Sep 29, 2022
Bank of America Corporation
Ashwini Patil
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
DYNAMIC ROUTING FOR COMMUNICATION SYSTEMS
Publication number
20220303390
Publication date
Sep 22, 2022
Bank of America Corporation
Ramakrishna R. Yannam
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
PERFORMANCE MONITORING FOR COMMUNICATION SYSTEMS
Publication number
20220300885
Publication date
Sep 22, 2022
Bank of America Corporation
Ramakrishna R. Yannam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
HIERARCHICAL MULTI-TIER LANGUAGE PROCESSING PLATFORM
Publication number
20220245192
Publication date
Aug 4, 2022
Bank of America Corporation
Ravisha Andar
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM FOR GENERATING CUSTOMIZED DATA INPUT OPTIONS USING MACHINE L...
Publication number
20220147522
Publication date
May 12, 2022
Bank of America Corporation
David Henry Witting
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
HIERARCHICAL MULTI-TIER LANGUAGE PROCESSING PLATFORM
Publication number
20220058219
Publication date
Feb 24, 2022
Bank of America Corporation
Ravisha Andar
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
MULTI-PIPELINE LANGUAGE PROCESSING PLATFORM
Publication number
20220059085
Publication date
Feb 24, 2022
Bank of America Corporation
Prejish Thomas
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
MACHINE LEARNING MODEL TRAINING SYSTEM
Publication number
20220058512
Publication date
Feb 24, 2022
Bank of America Corporation
Emad Noorizadeh
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
MACHINE LEARNING MODEL BUILDER
Publication number
20220058511
Publication date
Feb 24, 2022
Bank of America Corporation
Ion Gerald McCusker
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
MACHINE LEARNING FRAMEWORK FOR TUNING INTERACTIVE VOICE RESPONSE SY...
Publication number
20220051658
Publication date
Feb 17, 2022
Bank of America Corporation
Bharathiraja Krishnamoorthy
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
COMPLEX HUMAN-COMPUTER INTERACTIONS
Publication number
20210406778
Publication date
Dec 30, 2021
Bank of America Corporation
Ramakrishna R. Yannam
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
INTEGRATION OF HUMAN AGENT AND AUTOMATED TOOLS FOR INTERACTIVE VOIC...
Publication number
20210400138
Publication date
Dec 23, 2021
Bank of America Corporation
Ravisha Andar
G06 - COMPUTING CALCULATING COUNTING