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Ravishankar PALAPARTHI
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San Jose, CA, US
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Patents Grants
last 30 patents
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Patent Grant
Identifying escalation events in communication sessions
Patent number
9,185,222
Issue date
Nov 10, 2015
Avaya Inc.
Jayesh Govindarajan
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for automated call troubleshooting and resolution
Patent number
8,284,675
Issue date
Oct 9, 2012
Rockstar Bidco, LP
Zubair Ansari
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
IDENTIFYING ESCALATION EVENTS IN COMMUNICATION SESSIONS
Publication number
20150319307
Publication date
Nov 5, 2015
AVAYA INC.
Jayesh GOVINDARAJAN
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD AND SYSTEM FOR AUTOMATED CALL TROUBLESHOOTING AND RESOLUTION
Publication number
20130058238
Publication date
Mar 7, 2013
Rockstar Bidco L.P.
Zubair ANSARI
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Automated Network Congestion and Trouble Locator and Corrector
Publication number
20090168645
Publication date
Jul 2, 2009
Walter S. Tester
H04 - ELECTRIC COMMUNICATION TECHNIQUE
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Patent Application
Method and system for automated call troubleshooting and resolution
Publication number
20080037443
Publication date
Feb 14, 2008
NORTEL NETWORKS LIMITED
Zubair Ansari
H04 - ELECTRIC COMMUNICATION TECHNIQUE