Rick Whitesel

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Nashua, NH, US

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Patents Grantslast 30 patents

Information Patent Grant
Contact center routing using characteristic mapping
- Patent number 9,135,668
- Issue date Sep 15, 2015
- Cisco Technology, Inc.
- Kenneth Jordan
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Distributed process redundancy
- Patent number 6,694,450
- Issue date Feb 17, 2004
- Equipe Communications Corporation
- Joseph D. Kidder
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
CONTACT CENTER ROUTING USING CHARACTERISTIC MAPPING
- Publication number 20100125433
- Publication date May 20, 2010
- Kenneth Jordan
- G06 - COMPUTING CALCULATING COUNTING