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Robert Harpley
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Akron, OH, US
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Patents Grants
last 30 patents
Information
Patent Grant
System and method for user, device, and transaction authentication...
Patent number
11,792,323
Issue date
Oct 17, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for hybrid callback management with transparent u...
Patent number
11,792,324
Issue date
Oct 17, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for hybrid callback management
Patent number
11,706,342
Issue date
Jul 18, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for hybrid callback management with biometric aut...
Patent number
11,659,090
Issue date
May 23, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for callback management with alternate site routi...
Patent number
11,641,423
Issue date
May 2, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for callback management utilizing smart callbacks
Patent number
11,595,524
Issue date
Feb 28, 2023
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for hybrid callback management and failure recovery
Patent number
11,522,997
Issue date
Dec 6, 2022
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for callback management with alternate site routi...
Patent number
11,418,650
Issue date
Aug 16, 2022
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for callback management utilizing smart callbacks
Patent number
11,394,829
Issue date
Jul 19, 2022
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for hybrid callback management with biometric aut...
Patent number
11,394,830
Issue date
Jul 19, 2022
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for hybrid callback management and failure recovery
Patent number
11,032,424
Issue date
Jun 8, 2021
VIRTUAL HOLD TECHNOLOGY SOLUTIONS, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
SYSTEM AND METHOD FOR HYBRID CALLBACK MANAGEMENT UTILIZING CONVERSA...
Publication number
20230370550
Publication date
Nov 16, 2023
Virtual Hold Technology Solutions, LLC
Robert Harpley
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHODS FOR HYBRID CALLBACK MANAGEMENT USING A CALLBACK...
Publication number
20230308546
Publication date
Sep 28, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR CALLBACK MANAGEMENT WITH ALTERNATE SITE ROUTI...
Publication number
20230308545
Publication date
Sep 28, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR CALLBACK MANAGEMENT WITH ALTERNATE SITE ROUTI...
Publication number
20230224408
Publication date
Jul 13, 2023
Virtual Hold Technology Solutions, LLC
Daniel Bohannon
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR CALLBACK MANAGEMENT UTILIZING SMART CALLBACKS
Publication number
20230188647
Publication date
Jun 15, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR USER, DEVICE, AND TRANSACTION AUTHENTICATION...
Publication number
20230137650
Publication date
May 4, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
A SYSTEM AND METHOD FOR HYBRID CALLBACK MANAGEMENT WITH TRANSPARENT...
Publication number
20230128013
Publication date
Apr 27, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR HYBRID CALLBACK MANAGEMENT
Publication number
20230098873
Publication date
Mar 30, 2023
Virtual Hold Technology Solutions, LLC
Matthew DiMaria
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR CALLBACK MANAGEMENT WITH ALTERNATE SITE ROUTI...
Publication number
20220394132
Publication date
Dec 8, 2022
Virtual Hold Technology Solutions, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR CALLBACK MANAGEMENT UTILIZING SMART CALLBACKS
Publication number
20220321700
Publication date
Oct 6, 2022
Virtual Hold Technology Solutions, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR HYBRID CALLBACK MANAGEMENT WITH BIOMETRIC AUT...
Publication number
20220321701
Publication date
Oct 6, 2022
Virtual Hold Technology Solutions, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR HYBRID CALLBACK MANAGEMENT WITH BIOMETRIC AUT...
Publication number
20220103687
Publication date
Mar 31, 2022
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR CALLBACK MANAGEMENT WITH ALTERNATE SITE ROUTI...
Publication number
20220094792
Publication date
Mar 24, 2022
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR CALLBACK MANAGEMENT UTILIZING SMART CALLBACKS
Publication number
20220094791
Publication date
Mar 24, 2022
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR HYBRID CALLBACK MANAGEMENT AND FAILURE RECOVERY
Publication number
20210400140
Publication date
Dec 23, 2021
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR HYBRID CALLBACK MANAGEMENT AND FAILURE RECOVERY
Publication number
20200396337
Publication date
Dec 17, 2020
Virtual Hold Technology Solutions, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR HYBRID CALLBACK MANAGEMENT AND FAILURE RECOVERY
Publication number
20200382643
Publication date
Dec 3, 2020
Virtual Hold Technology Solutions, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR HYBRID CALLBACK MANAGEMENT AND FAILURE RECOVERY
Publication number
20200304641
Publication date
Sep 24, 2020
Virtual Hold Technology Solutions, LLC
Matthew Donaldson Moller
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR ASSISTING CUSTOMERS IN ACCESSING APPROPRIATE...
Publication number
20190028588
Publication date
Jan 24, 2019
Virtual Hold Technology Solutions, LLC
Kevin Shinseki
H04 - ELECTRIC COMMUNICATION TECHNIQUE