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Robert J. Stent
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Westford, MA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Method for reporting activity of multi-appearance call-center agent
Patent number
8,588,396
Issue date
Nov 19, 2013
Aspect Software, Inc.
Robert Stent
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Browser user inter face for client workstation
Patent number
6,816,880
Issue date
Nov 9, 2004
Concerto Software, Inc.
Malcom B. Strandberg
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and method for determining and verifying a file record forma...
Patent number
5,778,359
Issue date
Jul 7, 1998
Davox Corporation
Robert J. Stent
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Universal telephony application client that is configurable from a...
Patent number
5,761,285
Issue date
Jun 2, 1998
Davox Corporation
Robert J. Stent
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for adding and integrating outbound calling and o...
Patent number
5,586,179
Issue date
Dec 17, 1996
Davox Corporation
Robert J. Stent
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for low priority telephony system assisted dialing
Patent number
5,495,523
Issue date
Feb 27, 1996
Davox Corporation
Robert J. Stent
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Automated statistical data collection system
Patent number
5,355,327
Issue date
Oct 11, 1994
Davox Corporation
Robert J. Stent
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Data processing system with user definable mathematical functions a...
Patent number
5,285,400
Issue date
Feb 8, 1994
Davox Corporation
Robert J. Stent
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Remote workstation use with database retrieval system
Patent number
5,276,732
Issue date
Jan 4, 1994
Davox Corporation
Robert J. Stent
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
Method for Reporting Activity of Multi-Appearance Call-Center Agent
Publication number
20090185672
Publication date
Jul 23, 2009
Aspect software Inc.
Bob Stent
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and method for performing real time monitoring and control o...
Publication number
20020152284
Publication date
Oct 17, 2002
John Cambray
H04 - ELECTRIC COMMUNICATION TECHNIQUE