Robert Kassel

Follow

Person

Somerville, MA, US

People

Patents Grantslast 30 patents

Information Patent Grant
System and method for managing customer interactions
- Patent number 10,497,003
- Issue date Dec 3, 2019
- Juergen Tolksdorf
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
System and method for managing customer interactions
- Patent number 10,007,919
- Issue date Jun 26, 2018
- Genesys Telecommunications Laboratories, Inc.
- Juergen Tolksdorf
- G06 - COMPUTING CALCULATING COUNTING

Patents Applicationslast 30 patents

Information Patent Application
SYSTEM AND METHOD FOR MANAGING CUSTOMER INTERACTIONS
- Publication number 20180300732
- Publication date Oct 18, 2018
- Genesys Telecommunications Laboratories, Inc.
- Juergen Tolksdorf
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
SYSTEM AND METHOD FOR MANAGING CUSTOMER INTERACTIONS
- Publication number 20160189164
- Publication date Jun 30, 2016
- Genesys Telecommunications Laboratories, Inc.
- Juergen Tolksdorf
- G06 - COMPUTING CALCULATING COUNTING