Robert Owens

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Franklin, TN, US

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Patents Grantslast 30 patents

Information Patent Grant
Synchronization of data within an ACD system
- Patent number 8,693,670
- Issue date Apr 8, 2014
- Aspect Software, Inc.
- Robert Owens
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method of unifying control of contact center system
- Patent number 8,520,831
- Issue date Aug 27, 2013
- Aspect Software, Inc.
- Edward W. Kuns
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Unified command and control of a multiplicity of heterogeneous syst...
- Patent number 8,503,660
- Issue date Aug 6, 2013
- Aspect Software, Inc.
- James Barnett
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method of unifying control of contact center system
- Patent number 8,411,840
- Issue date Apr 2, 2013
- Aspect Software Inc.
- Edward Kuns
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method and system for updating real-time data between intervals
- Patent number 8,400,948
- Issue date Mar 19, 2013
- Aspect Software Inc.
- Robert Owens
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
METHOD OF UNIFYING CONTROL OF CONTACT CENTER SYSTEM
- Publication number 20100008492
- Publication date Jan 14, 2010
- Aspect Software, Inc.
- EDWARD KUNS
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method of Unifying Control of Contact Center System
- Publication number 20090316879
- Publication date Dec 24, 2009
- Aspect Software Inc.
- Edward Kuns
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Synchronization of Data Within An ACD System
- Publication number 20090274290
- Publication date Nov 5, 2009
- Aspect Software Inc.
- Robert Owens
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Unified Command and Control of a Multiplicity of Heterogeneous Syst...
- Publication number 20090067611
- Publication date Mar 12, 2009
- Aspect Software Inc.
- James Barnett
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Method and system for updating real-time data between intervals
- Publication number 20060159027
- Publication date Jul 20, 2006
- Aspect Communications Corporation
- Robert Owens
- H04 - ELECTRIC COMMUNICATION TECHNIQUE