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Robert R. Bushey
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Round Rock, TX, US
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Patents Grants
last 30 patents
Information
Patent Grant
System and method of automated order status retrieval
Patent number
9,729,719
Issue date
Aug 8, 2017
AT&T Intellectual Property I, L.P.
Robert Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for targeted tuning of a speech recognition system
Patent number
9,368,111
Issue date
Jun 14, 2016
Interactions LLC
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for processing speech
Patent number
9,350,862
Issue date
May 24, 2016
Interactions LLC
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method for designing an automated speech recognition (ASR) interfac...
Patent number
9,197,752
Issue date
Nov 24, 2015
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for processing speech
Patent number
9,112,972
Issue date
Aug 18, 2015
Interactions LLC
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for speech-enabled call routing
Patent number
9,088,652
Issue date
Jul 21, 2015
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method of automated order status retrieval
Patent number
9,088,657
Issue date
Jul 21, 2015
AT&T Intellectual Property I, L.P.
Robert Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method, system and software for implementing an automated call rout...
Patent number
8,976,942
Issue date
Mar 10, 2015
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method of determining call treatment of repeat calls
Patent number
8,879,714
Issue date
Nov 4, 2014
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for speech-enabled call routing
Patent number
8,824,659
Issue date
Sep 2, 2014
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method for designing an automated speech recognition (ASR) interfac...
Patent number
8,761,381
Issue date
Jun 24, 2014
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for targeted tuning of a speech recognition system
Patent number
8,751,232
Issue date
Jun 10, 2014
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System, method and software for a speech-enabled call routing appli...
Patent number
8,737,576
Issue date
May 27, 2014
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method of automated order status retrieval
Patent number
8,731,165
Issue date
May 20, 2014
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for remote speech recognition
Patent number
8,666,741
Issue date
Mar 4, 2014
Chiharu Technologies LLC
Douglas F. Reynolds
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for automated customer feedback
Patent number
8,650,130
Issue date
Feb 11, 2014
AT&T Intellectual Property I, L.P.
Theodore B. Pasquale
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Call routing system and method of using the same
Patent number
8,619,966
Issue date
Dec 31, 2013
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for providing customer activities while in queue
Patent number
8,571,203
Issue date
Oct 29, 2013
AT&T Intellectual Property I, L.P.
Benjamin A. Knott
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method to access content from a speech-enabled automated...
Patent number
8,526,577
Issue date
Sep 3, 2013
AT&T Intellectual Property I, L.P.
Julie A. Idler
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and method for managing recognition errors in a multiple dia...
Patent number
8,527,277
Issue date
Sep 3, 2013
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for speech-enabled call routing
Patent number
8,503,662
Issue date
Aug 6, 2013
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method of automated order status retrieval
Patent number
8,503,641
Issue date
Aug 6, 2013
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System, method and software for a speech-enabled call routing appli...
Patent number
8,498,384
Issue date
Jul 30, 2013
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for targeted tuning of a speech recognition system
Patent number
8,401,851
Issue date
Mar 19, 2013
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method, system and software for implementing an automated call rout...
Patent number
8,325,884
Issue date
Dec 4, 2012
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for designing an automated speech recognition (ASR) interfac...
Patent number
8,315,360
Issue date
Nov 20, 2012
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method for processing speech
Patent number
8,306,192
Issue date
Nov 6, 2012
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
System and method of determining call treatment of repeat calls
Patent number
8,295,469
Issue date
Oct 23, 2012
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Call routing system and method of using the same
Patent number
8,280,030
Issue date
Oct 2, 2012
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System, method and software for a speech-enabled call routing appli...
Patent number
8,280,013
Issue date
Oct 2, 2012
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Patents Applications
last 30 patents
Information
Patent Application
System and Method for Processing Speech
Publication number
20150319304
Publication date
Nov 5, 2015
Interactions LLC
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHOD OF AUTOMATED ORDER STATUS RETRIEVAL
Publication number
20150281455
Publication date
Oct 1, 2015
AT&T INTELLECTUAL PROPERTY I, L.P.
Robert Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR SPEECH-ENABLED CALL ROUTING
Publication number
20140314227
Publication date
Oct 23, 2014
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHOD FOR DESIGNING AN AUTOMATED SPEECH RECOGNITION (ASR) INTERFAC...
Publication number
20140314228
Publication date
Oct 23, 2014
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHOD FOR TARGETED TUNING OF A SPEECH RECOGNITION SYSTEM
Publication number
20140236599
Publication date
Aug 21, 2014
AT&T Intellectuall Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM AND METHOD FOR AUTOMATED CUSTOMER FEEDBACK
Publication number
20140219429
Publication date
Aug 7, 2014
Theodore B. Pasquale
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHOD OF AUTOMATED ORDER STATUS RETRIEVAL
Publication number
20140192972
Publication date
Jul 10, 2014
AT&T INTELLECTUAL PROPERTY I, L.P.
Robert Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Method for Speech-Enabled Call Routing
Publication number
20130294596
Publication date
Nov 7, 2013
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM, METHOD AND SOFTWARE FOR A SPEECH-ENABLED CALL ROUTING APPLI...
Publication number
20130294589
Publication date
Nov 7, 2013
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
System and Method of Automated Order Status Retrieval
Publication number
20130230162
Publication date
Sep 5, 2013
AT&T Intellectual Property I, L.P. (formerly known as SBC Knowledge Ventures,...
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Method for Targeted Tuning of a Speech Recognition System
Publication number
20130151253
Publication date
Jun 13, 2013
AT&T Intellectual Property I, L.P. (formerly known as SBC Knowledge Ventures,...
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
Method, System and Software for Implementing an Automated Call Rout...
Publication number
20130094634
Publication date
Apr 18, 2013
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHOD FOR DESIGNING AN AUTOMATED SPEECH RECOGNITION (ASR) INTERFAC...
Publication number
20130077770
Publication date
Mar 28, 2013
AT&T INTELLECTUAL PROPERTY I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
System and Method for Processing Speech
Publication number
20130058466
Publication date
Mar 7, 2013
AT&T INTELLECTUAL PROPERTY I, L.P. (formerly known SBC Knowledge Ventures, L.P.)
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
SYSTEM, METHOD AND SOFTWARE FOR A SPEECH-ENABLED CALL ROUTING APPLI...
Publication number
20130028406
Publication date
Jan 31, 2013
AT&T INTELLECTUAL PROPERTY I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
System and Method of Determining Call Treatment of Repeat Calls
Publication number
20130010947
Publication date
Jan 10, 2013
AT&T INTELLECTUAL PROPERTY I, L.P.
Robert R. Bushey
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Call Routing System and Method of Using the Same
Publication number
20120321067
Publication date
Dec 20, 2012
AT&T INTELLECTUAL PROPERTY I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Method for Providing Customer Activities While in Queue
Publication number
20120269339
Publication date
Oct 25, 2012
AT&T INTELLECTUAL PROPERTY I, L.P.
Benjamin A. Knott
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR AUTOMATED CUSTOMER FEEDBACK
Publication number
20110106586
Publication date
May 5, 2011
AT&T Intellectual Property I, L.P.
Theodore B. Pasquale
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHOD FOR INTEGRATING USER MODELS TO INTERFACE DESIGN
Publication number
20110022963
Publication date
Jan 27, 2011
AT&T LABS, INC.
Robert R. BUSHEY
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System and Method for Speech-Enabled Call Routing
Publication number
20100232595
Publication date
Sep 16, 2010
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Method for Processing Speech
Publication number
20100185443
Publication date
Jul 22, 2010
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
CALL ROUTING SYSTEM AND METHOD OF USING THE SAME
Publication number
20100091978
Publication date
Apr 15, 2010
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM AND METHOD FOR FACILITATING CALL ROUTING USING SPEECH RECOGN...
Publication number
20100088101
Publication date
Apr 8, 2010
AT&T Intellectual Property I, L.P.
Benjamin A. Knott
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method, System and Software for Implementing an Automated Call Rout...
Publication number
20100063800
Publication date
Mar 11, 2010
AT&T Intellectual Property I, L.P.
Robert R. Bushey
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEM, METHOD AND SOFTWARE FOR TRANSITIONING BETWEEN SPEECH-ENABLE...
Publication number
20100061544
Publication date
Mar 11, 2010
AT&T Intellectual Property I, L.P.
Theodore B. Pasquale
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
System and Method of Determining Call Treatment of Repeat Calls
Publication number
20100054449
Publication date
Mar 4, 2010
AT&T INTELLECTUAL PROPERTY L,L,P.
Robert R. Bushey
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
System and Method for Independently Recognizing and Selecting Actio...
Publication number
20100040207
Publication date
Feb 18, 2010
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
System and Method for Targeted Tuning of a Speech Recognition System
Publication number
20090287484
Publication date
Nov 19, 2009
AT&T Intellectual Property I, L.P.
Robert R. Bushey
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHOD FOR INTEGRATING USER MODELS TO INTERFACE DESIGN
Publication number
20090177983
Publication date
Jul 9, 2009
AT&T Labs, Inc. (formerly known as SBC TechnologyResources, Inc.)
Robert R. Bushey
G06 - COMPUTING CALCULATING COUNTING