Robert T. Eitel

Person

Bartlett, IL, US

People

Patents Grantslast 30 patents

Information Patent Grant
Handling emergency calls on an electronic device
- Patent number 8,594,614
- Issue date Nov 26, 2013
- BlackBerry Limited
- Robert T. Eitel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Apparatus and method of maintaining and improving agent performance
- Patent number 7,386,467
- Issue date Jun 10, 2008
- Rockwell Electronic Commerce Corp.
- Robert T. Eitel
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Search agent for searching the internet
- Patent number 7,043,521
- Issue date May 9, 2006
- Rockwell Electronic Commerce Technologies, LLC
- Robert T. Eitel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Streaming announcements to agents of an ACD
- Patent number 6,968,368
- Issue date Nov 22, 2005
- Rockwell Electronic Commerce Technologies, LLC
- Robert T. Eitel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Automatic contact distribution system definable agent log-off reasons
- Patent number 6,654,798
- Issue date Nov 25, 2003
- Rockwell Electronic Commerce Technologies LLC
- Jeffrey J. Skibinski
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method of improving a processing efficiency of an automatic data pr...
- Patent number 6,083,280
- Issue date Jul 4, 2000
- Robert T. Eitel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method of structuring a database of a control system for access by...
- Patent number 5,933,828
- Issue date Aug 3, 1999
- Robert T. Eitel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
HANDLING EMERGENCY CALLS ON AN ELECTRONIC DEVICE
- Publication number 20120171983
- Publication date Jul 5, 2012
- Research in Motion Limited
- Robert T. Eitel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Internet architecture for software based ACD
- Publication number 20040047302
- Publication date Mar 11, 2004
- Anthony J. Dezonno
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Search agent for searching the internet
- Publication number 20030217097
- Publication date Nov 20, 2003
- Robert T. Eitel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Streaming announcements to agents of an ACD
- Publication number 20030065801
- Publication date Apr 3, 2003
- Rockwell Electronic Commerce Corp.
- Robert T. Eitel
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
Agent desktop management system with agent training
- Publication number 20030046142
- Publication date Mar 6, 2003
- Robert T. Eitel
- G06 - COMPUTING CALCULATING COUNTING

Robert T. Eitel

Person

Patents Grantslast 30 patents

Handling emergency calls on an electronic device

Apparatus and method of maintaining and improving agent performance

Search agent for searching the internet

Streaming announcements to agents of an ACD

Automatic contact distribution system definable agent log-off reasons

Method of improving a processing efficiency of an automatic data pr...

Method of structuring a database of a control system for access by...

Patents Applicationslast 30 patents

HANDLING EMERGENCY CALLS ON AN ELECTRONIC DEVICE

Internet architecture for software based ACD

Search agent for searching the internet

Streaming announcements to agents of an ACD

Agent desktop management system with agent training