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Robert Townsend
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Mt. View, CA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Limiting contact in a networked contact center environment
Patent number
11,831,809
Issue date
Nov 28, 2023
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Networked contact center user interface approach
Patent number
11,736,618
Issue date
Aug 22, 2023
8x8, Inc.
Mansour Salame
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Limiting contact in a networked contact center environment
Patent number
11,503,157
Issue date
Nov 15, 2022
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Networked contact center user interface approach
Patent number
10,863,031
Issue date
Dec 8, 2020
8x8, Inc.
Mansour Salame
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Limiting contact in a networked contact center environment
Patent number
10,601,990
Issue date
Mar 24, 2020
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Networked contact center user interface approach
Patent number
10,298,767
Issue date
May 21, 2019
8x8, Inc.
Mansour Salame
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Limiting contact in a networked contact center environment
Patent number
9,986,091
Issue date
May 29, 2018
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Limiting contact in a networked contact center environment
Patent number
9,838,539
Issue date
Dec 5, 2017
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Networked contact center user interface approach
Patent number
9,531,879
Issue date
Dec 27, 2016
8x8, Inc.
Mansour Salame
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Limiting contact in a networked contact center environment
Patent number
9,438,736
Issue date
Sep 6, 2016
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Networked contact center
Patent number
9,307,088
Issue date
Apr 5, 2016
8x8, Inc.
Richard Southwick
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Limiting contact in a networked contact center environment
Patent number
9,294,625
Issue date
Mar 22, 2016
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Networked contact center user interface
Patent number
9,225,832
Issue date
Dec 29, 2015
8x8, Inc.
Mansour Salame
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Networked contact center
Patent number
9,049,297
Issue date
Jun 2, 2015
8x8, Inc.
Richard Southwick
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Networked contact center user interface
Patent number
8,972,885
Issue date
Mar 3, 2015
8x8, Inc.
Mansour Salame
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Limiting contact in a networked contact center environment
Patent number
8,855,291
Issue date
Oct 7, 2014
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Networked contact center
Patent number
8,804,940
Issue date
Aug 12, 2014
8x8, Inc.
Richard Southwick
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Networked contact center
Patent number
8,619,967
Issue date
Dec 31, 2013
8x8, Inc.
Richard Southwick
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Methods and systems for multilayer provisioning of networked contac...
Patent number
8,515,833
Issue date
Aug 20, 2013
8x8, Inc.
Mansour Salame
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Interaction management
Patent number
8,468,545
Issue date
Jun 18, 2013
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Networked contact center
Patent number
8,275,116
Issue date
Sep 25, 2012
8×8, Inc.
Richard Southwick
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Limiting contact in a networked contact center environment
Patent number
8,243,913
Issue date
Aug 14, 2012
8×8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Systems and methods for selection of a communication path
Patent number
8,204,206
Issue date
Jun 19, 2012
8×8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Patents Applications
last 30 patents
Information
Patent Application
LIMITING CONTACT IN A NETWORKED CONTACT CENTER ENVIRONMENT
Publication number
20230143269
Publication date
May 11, 2023
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
LIMITING CONTACT IN A NETWORKED CONTACT CENTER ENVIRONMENT
Publication number
20200228656
Publication date
Jul 16, 2020
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
LIMITING CONTACT IN A NETWORKED CONTACT CENTER ENVIRONMENT
Publication number
20180270352
Publication date
Sep 20, 2018
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
LIMITING CONTACT IN A NETWORKED CONTACT CENTER ENVIRONMENT
Publication number
20160366278
Publication date
Dec 15, 2016
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
LIMITING CONTACT IN A NETWORKED CONTACT CENTER ENVIRONMENT
Publication number
20160198048
Publication date
Jul 7, 2016
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
LIMITING CONTACT IN A NETWORKED CONTACT CENTER ENVIRONMENT
Publication number
20150023492
Publication date
Jan 22, 2015
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
LIMITING CONTACT IN A NETWORKED CONTACT CENTER ENVIRONMENT
Publication number
20150023493
Publication date
Jan 22, 2015
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
NETWORKED CONTACT CENTER
Publication number
20140119534
Publication date
May 1, 2014
8x8, Inc.
Richard Southwick
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
NETWORKED CONTACT CENTER
Publication number
20120321069
Publication date
Dec 20, 2012
Richard Southwick
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
LIMITING CONTACT IN A NETWORKED CONTACT CENTER ENVIRONMENT
Publication number
20120288081
Publication date
Nov 15, 2012
8x8, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
INTERACTION MANAGEMENT
Publication number
20120047517
Publication date
Feb 23, 2012
Contactual, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHODS AND SYSTEMS FOR MULTILAYER PROVISIONING OF NETWORKED CONTAC...
Publication number
20100054439
Publication date
Mar 4, 2010
Contactual, Inc.
MANSOUR SALAME
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
LIMITING CONTACT IN A NETWORKED CONTACT CENTER ENVIRONMENT
Publication number
20100054451
Publication date
Mar 4, 2010
Contactual, Inc.
Robert Townsend
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
SYSTEMS AND METHODS FOR SELECTION OF A COMMUNICATOIN PATH
Publication number
20100054448
Publication date
Mar 4, 2010
Contactual, Inc.
ROBERT TOWNSEND
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
NETWORKED CONTACT CENTER
Publication number
20100054450
Publication date
Mar 4, 2010
Contactual, Inc.
Richard Southwick
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
NETWORKED CONTACT CENTER USER INTERFACE
Publication number
20100058234
Publication date
Mar 4, 2010
Contactual, Inc.
Mansour Salame
G06 - COMPUTING CALCULATING COUNTING