Membership
Tour
Register
Log in
Robin Marie Mitchell
Follow
Person
Cardiff, CA, US
People
Overview
Industries
Organizations
People
Information
Impact
Patents Grants
last 30 patents
Information
Patent Grant
Method for routing transactions between internal and external partn...
Patent number
9,350,808
Issue date
May 24, 2016
Alcatel Lucent
Christopher Clemmett Macleod Beck
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method for routing transactions between internal and external partn...
Patent number
8,971,216
Issue date
Mar 3, 2015
Alcatel Lucent
Christopher Clemmett Macleod Beck
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
User specific support in communications systems
Patent number
7,779,067
Issue date
Aug 17, 2010
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and system for processing multi-media transactions in a comm...
Patent number
7,120,700
Issue date
Oct 10, 2006
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for building multimedia applications using int...
Patent number
7,039,857
Issue date
May 2, 2006
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for providing media-independent self-help modu...
Patent number
6,910,072
Issue date
Jun 21, 2005
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Stored-media interface engine providing an abstract record of store...
Patent number
6,874,119
Issue date
Mar 29, 2005
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for providing media-independent self-help modu...
Patent number
6,718,366
Issue date
Apr 6, 2004
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for providing media-independent self-help modu...
Patent number
6,539,419
Issue date
Mar 25, 2003
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for automated personalization and presentation...
Patent number
6,381,640
Issue date
Apr 30, 2002
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Interface engine for managing business processes within a multimedi...
Patent number
6,370,508
Issue date
Apr 9, 2002
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Operating system having external media layer, workflow layer, inter...
Patent number
6,345,305
Issue date
Feb 5, 2002
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for providing media-independent self-help modu...
Patent number
6,332,154
Issue date
Dec 18, 2001
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for rules-based storage and retrieval of multi...
Patent number
6,230,197
Issue date
May 8, 2001
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmentt Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for selectively presenting media-options to cl...
Patent number
6,212,178
Issue date
Apr 3, 2001
Genesys Telecommunication Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for determining and initiating interaction dir...
Patent number
6,170,011
Issue date
Jan 2, 2001
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for creating specialized multimedia threads in...
Patent number
6,167,395
Issue date
Dec 26, 2000
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Method and apparatus for supporting diverse interaction paths withi...
Patent number
6,138,139
Issue date
Oct 24, 2000
Genesys Telecommunications Laboraties, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Operating system having external media layer, workflow layer, inter...
Patent number
6,108,711
Issue date
Aug 22, 2000
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Patents Applications
last 30 patents
Information
Patent Application
Method For Routing Transactions Between Internal And External Partn...
Publication number
20150201021
Publication date
Jul 16, 2015
Genesys Telecommunications Laboratories, Inc.
Christopher Clemmett Macleod Beck
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method for routing transactions between internal and external partn...
Publication number
20060153173
Publication date
Jul 13, 2006
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for providing media-independent self-help modu...
Publication number
20050147090
Publication date
Jul 7, 2005
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for providing media-independent self-help modu...
Publication number
20040169675
Publication date
Sep 2, 2004
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for providing media-independent self-help modu...
Publication number
20030179729
Publication date
Sep 25, 2003
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for providing media-independent self-help modu...
Publication number
20020095462
Publication date
Jul 18, 2002
GENESYS TELECOMMUNICATIONS LABORATORIES, INC.
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
STORED-MEDIA INTERFACE ENGINE PROVIDING AN ABSTRACT RECORD OF STORE...
Publication number
20020091726
Publication date
Jul 11, 2002
CHRISTOPHER CLEMMETT MACLEOD BECK
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Method and apparatus for providing media-independent self-help modu...
Publication number
20020055853
Publication date
May 9, 2002
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
INTERFACE ENGINE FOR MANAGING BUSINESS PROCESSES WITHIN A MULTIMEDI...
Publication number
20010044676
Publication date
Nov 22, 2001
CHRISTOPHER CLEMMETT MACLEOD BECK
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHOD AND APPARATUS FOR PROVIDING MEDIA-INDEPENDENT SELF-HELP MODU...
Publication number
20010025309
Publication date
Sep 27, 2001
CHRISTOPHER CLEMMETT MACLEOD BECK
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHOD AND APPARATUS FOR BUILDING MULTIMEDIA APPLICATIONS USING INT...
Publication number
20010013041
Publication date
Aug 9, 2001
CHRISTOPHER CLEMMETT MACLEOD BECK
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Interface engine for managing business processes within a multimedi...
Publication number
20010011366
Publication date
Aug 2, 2001
Christopher Clemmett Macleod Beck
G06 - COMPUTING CALCULATING COUNTING