Roger I. Krimstock

Person

Boulder, CO, US

People

Patents Grantslast 30 patents

Information Patent Grant
Mobile phone open-ended reconnect feature
- Patent number 12,177,922
- Issue date Dec 24, 2024
- Avaya Management L.P.
- Roger I. Krimstock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Facilitation of communication among individuals waiting in a contac...
- Patent number 11,528,365
- Issue date Dec 13, 2022
- Avaya Management L.P.
- Roger I. Krimstock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Method to augment routing delivery systems with intuitive human kno...
- Patent number 10,999,440
- Issue date May 4, 2021
- Avaya Inc.
- Kevin Archer
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Enforcement of contact center communication session routing behaviors
- Patent number 10,827,074
- Issue date Nov 3, 2020
- Avaya Inc.
- Roger I. Krimstock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Reporting on call center data across multiple concurrent activity s...
- Patent number 9,680,995
- Issue date Jun 13, 2017
- Avaya Inc.
- Patrick Tendick
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Grant
Hybrid database architecture for both maintaining and relaxing type...
- Patent number 7,822,587
- Issue date Oct 26, 2010
- Avaya Inc.
- Roger I. Krimstock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Grant
Automatic call distribution groups in call center management systems
- Patent number 6,735,299
- Issue date May 11, 2004
- Avaya Technology Corp.
- Roger I. Krimstock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Patents Applicationslast 30 patents

Information Patent Application
MOBILE PHONE OPEN-ENDED RECONNECT FEATURE
- Publication number 20230300933
- Publication date Sep 21, 2023
- Avaya Management L.P.
- Roger I. Krimstock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information Patent Application
ENFORCEMENT OF CONTACT CENTER COMMUNICATION SESSION ROUTING BEHAVIORS
- Publication number 20200137232
- Publication date Apr 30, 2020
- AVAYA INC.
- Roger I. Krimstock
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
REPORTING ON CALL CENTER DATA ACROSS MULTIPLE CONCURRENT ACTIVITY S...
- Publication number 20140254786
- Publication date Sep 11, 2014
- Patrick Tendick
- G06 - COMPUTING CALCULATING COUNTING
Information Patent Application
Automatic call distribution groups in call center management systems
- Publication number 20030086554
- Publication date May 8, 2003
- Roger I. Krimstock
- H04 - ELECTRIC COMMUNICATION TECHNIQUE

Roger I. Krimstock

Person

Patents Grantslast 30 patents

Mobile phone open-ended reconnect feature

Facilitation of communication among individuals waiting in a contac...

Method to augment routing delivery systems with intuitive human kno...

Enforcement of contact center communication session routing behaviors

Reporting on call center data across multiple concurrent activity s...

Hybrid database architecture for both maintaining and relaxing type...

Automatic call distribution groups in call center management systems

Patents Applicationslast 30 patents

MOBILE PHONE OPEN-ENDED RECONNECT FEATURE

ENFORCEMENT OF CONTACT CENTER COMMUNICATION SESSION ROUTING BEHAVIORS

REPORTING ON CALL CENTER DATA ACROSS MULTIPLE CONCURRENT ACTIVITY S...

Automatic call distribution groups in call center management systems