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Roger WARFORD
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Hoschton, GA, US
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Patents Grants
last 30 patents
Information
Patent Grant
Trend basis and behavioral analytics system and methods
Patent number
10,915,824
Issue date
Feb 9, 2021
Mattersight Corporation
Christopher Danson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Methods and system for reducing false positive voice print matching
Patent number
10,410,636
Issue date
Sep 10, 2019
Mattersight Corporation
Roger Warford
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Online chat communication analysis via mono-recording system and me...
Patent number
10,276,153
Issue date
Apr 30, 2019
Mattersight Corporation
Roger Warford
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Predictive analytic systems and methods
Patent number
10,262,268
Issue date
Apr 16, 2019
Mattersight Corporation
Christopher Danson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Enrollment pairing analytics system and methods
Patent number
10,191,901
Issue date
Jan 29, 2019
Mattersight Corporation
Christopher Danson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
System and methods for analyzing online forum language
Patent number
10,194,029
Issue date
Jan 29, 2019
Mattersight Corporation
Kelly Conway
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Customer satisfaction analysis of caller interaction event data sys...
Patent number
10,129,402
Issue date
Nov 13, 2018
Mattersight Corporation
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for analyzing caller interaction event data
Patent number
10,021,248
Issue date
Jul 10, 2018
Mattersight Corporation
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
System and methods for analyzing multichannel communications includ...
Patent number
9,942,400
Issue date
Apr 10, 2018
Mattersight Corporation
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Face-to-face communication analysis via mono-recording system and m...
Patent number
9,842,590
Issue date
Dec 12, 2017
Mattersight Corporation
Roger Warford
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Methods and apparatus for identifying fraudulent callers
Patent number
9,837,078
Issue date
Dec 5, 2017
Mattersight Corporation
Roger Warford
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Methods and apparatus for identifying fraudulent callers
Patent number
9,837,079
Issue date
Dec 5, 2017
Mattersight Corporation
Roger Warford
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Online classroom analytics system and methods
Patent number
9,779,084
Issue date
Oct 3, 2017
Mattersight Corporation
Christopher Danson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Trend identification and behavioral analytics system and methods
Patent number
9,760,838
Issue date
Sep 12, 2017
Mattersight Corporation
Christopher Danson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Grant
Responsive communication system for analyzed multichannel electroni...
Patent number
9,667,788
Issue date
May 30, 2017
Mattersight Corporation
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for generating a responsive communication based o...
Patent number
9,571,650
Issue date
Feb 14, 2017
Mattersight Corporation
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Distress analysis of mono-recording system and methods
Patent number
9,538,008
Issue date
Jan 3, 2017
Mattersight Corporation
Roger Warford
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Methods and system for analyzing multichannel electronic communicat...
Patent number
9,407,768
Issue date
Aug 2, 2016
Mattersight Corporation
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for analyzing a communication by applying a behav...
Patent number
9,357,071
Issue date
May 31, 2016
Mattersight Corporation
Kelly Conway
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Personality analysis of mono-recording system and methods
Patent number
9,300,801
Issue date
Mar 29, 2016
Mattersight Corporation
Roger Warford
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Methods and system for analyzing multichannel electronic communicat...
Patent number
9,191,510
Issue date
Nov 17, 2015
Mattersight Corporation
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Methods and system for analyzing multichannel electronic communicat...
Patent number
9,083,801
Issue date
Jul 14, 2015
Mattersight Corporation
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for analyzing a communication by applying a behav...
Patent number
8,781,102
Issue date
Jul 15, 2014
Mattersight Corporation
Kelly Conway
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Methods and systems for determining segments of a telephonic commun...
Patent number
8,611,523
Issue date
Dec 17, 2013
Mattersight Corporation
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Grant
Method and system for analyzing separated voice data of a telephoni...
Patent number
8,594,285
Issue date
Nov 26, 2013
Mattersight Corporation
Kelly Conway
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method and system for analyzing separated voice data of a telephoni...
Patent number
8,094,803
Issue date
Jan 10, 2012
Mattersight Corporation
Christopher Danson
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method and system for analyzing separated voice data of a telephoni...
Patent number
8,078,464
Issue date
Dec 13, 2011
Mattersight Corporation
Roger Warford
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Grant
Method and system for analyzing separated voice data of a telephoni...
Patent number
7,995,717
Issue date
Aug 9, 2011
Mattersight Corporation
Kelly Conway
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Patents Applications
last 30 patents
Information
Patent Application
SYSTEM AND METHODS FOR ANALYZING ONLINE FORUM LANGUAGE
Publication number
20180227421
Publication date
Aug 9, 2018
Mattersight Corporation
Kelly CONWAY
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ONLINE CHAT COMMUNICATION ANALYSIS VIA MONO-RECORDING SYSTEM AND ME...
Publication number
20180114526
Publication date
Apr 26, 2018
Mattersight Corporation
Roger WARFORD
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHODS AND SYSTEM FOR REDUCING FALSE POSITIVE VOICE PRINT MATCHING
Publication number
20180082690
Publication date
Mar 22, 2018
Mattersight Corporation
Roger Warford
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
TREND BASIS AND BEHAVIORAL ANALYTICS SYSTEM AND METHODS
Publication number
20180032886
Publication date
Feb 1, 2018
Mattersight Corporation
Christopher Danson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ENROLLMENT PAIRING ANALYTICS SYSTEM AND METHODS
Publication number
20180018323
Publication date
Jan 18, 2018
Mattersight Corporation
Christopher DANSON
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
TREND IDENTIFICATION AND BEHAVIORAL ANALYTICS SYSTEM AND METHODS
Publication number
20170270425
Publication date
Sep 21, 2017
Mattersight Corporation
Christopher Danson
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEM AND METHODS FOR ANALYZING MULTICHANNEL COMMUNICATIONS INCLUD...
Publication number
20170264744
Publication date
Sep 14, 2017
Mattersight Corporation
Kelly CONWAY
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHOD AND SYSTEM FOR ANALYZING CALLER INTERACTION EVENT DATA
Publication number
20170155768
Publication date
Jun 1, 2017
Mattersight Corporation
Kelly CONWAY
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
FACE-TO-FACE COMMUNICATION ANALYSIS VIA MONO-RECORDING SYSTEM AND M...
Publication number
20170110121
Publication date
Apr 20, 2017
Mattersight Corporation
Roger WARFORD
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
RESPONSIVE COMMUNICATION SYSTEM FOR ANALYZED MULTICHANNEL ELECTRONI...
Publication number
20160337519
Publication date
Nov 17, 2016
Mattersight Corporation
Kelly CONWAY
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHOD AND SYSTEM FOR GENERATING A RESPONSIVE COMMUNICATION BASED O...
Publication number
20160277579
Publication date
Sep 22, 2016
Mattersight Corporation
Kelly CONWAY
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
DISTRESS ANALYSIS OF MONO-RECORDING SYSTEM AND METHODS
Publication number
20160227036
Publication date
Aug 4, 2016
Mattersight Corporation
Roger Warford
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
METHODS AND SYSTEM FOR ANALYZING MULTICHANNEL ELECTRONIC COMMUNICAT...
Publication number
20150334236
Publication date
Nov 19, 2015
Mattersight Corporation
Kelly CONWAY
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHODS AND APPARATUS FOR IDENTIFYING FRAUDULENT CALLERS
Publication number
20150154961
Publication date
Jun 4, 2015
Mattersight Corporation
Roger Warford
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
PREDICTIVE ANALYTIC SYSTEMS AND METHODS
Publication number
20150100528
Publication date
Apr 9, 2015
Mattersight Corporation
Christopher DANSON
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
ONLINE CLASSROOM ANALYTICS SYSTEM AND METHODS
Publication number
20150100303
Publication date
Apr 9, 2015
Mattersight Corporation
Christopher DANSON
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
SYSTEMS AND METHODS FOR EVALUATING JOB CANDIDATES
Publication number
20150046357
Publication date
Feb 12, 2015
Mattersight Corporation
Christopher DANSON
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHOD AND SYSTEM FOR ANALYZING A COMMUNICATION BY APPLYING A BEHAV...
Publication number
20140301541
Publication date
Oct 9, 2014
Kelly CONWAY
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHODS AND SYSTEM FOR ANALYZING MULTICHANNEL ELECTRONIC COMMUNICAT...
Publication number
20140270139
Publication date
Sep 18, 2014
Mattersight Corporation
Kelly CONWAY
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHODS AND SYSTEM FOR ANALYZING MULTICHANNEL ELECTRONIC COMMUNICAT...
Publication number
20140270140
Publication date
Sep 18, 2014
Mattersight Corporation
Kelly CONWAY
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
METHODS AND APPARATUS FOR IDENTIFYING FRAUDULENT CALLERS
Publication number
20140136194
Publication date
May 15, 2014
Mattersight Corporation
Roger Warford
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
METHODS AND SYSTEM FOR ANALYZING SEPARATED VOICE DATA OF A TELEPHON...
Publication number
20140064473
Publication date
Mar 6, 2014
Mattersight Corporation
Kelly CONWAY
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
Method and System for Analyzing Separated Voice Data of a Telephoni...
Publication number
20110249811
Publication date
Oct 13, 2011
MATTERSIGHT CORPORATION
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Methods and systems for determining customer hang-up during a telep...
Publication number
20090103699
Publication date
Apr 23, 2009
Kelly Conway
G06 - COMPUTING CALCULATING COUNTING
Information
Patent Application
Methods and systems for determining segments of a telephonic commun...
Publication number
20090103708
Publication date
Apr 23, 2009
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and system for analyzing separated voice data of a telephoni...
Publication number
20080262844
Publication date
Oct 23, 2008
Roger Warford
G10 - MUSICAL INSTRUMENTS ACOUSTICS
Information
Patent Application
Method and system for aggregating and analyzing data relating to an...
Publication number
20080240404
Publication date
Oct 2, 2008
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and system for linking customer conversation channels
Publication number
20080240374
Publication date
Oct 2, 2008
Kelly Conway
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and system for recording an electronic communication and ext...
Publication number
20060265088
Publication date
Nov 23, 2006
Roger Warford
H04 - ELECTRIC COMMUNICATION TECHNIQUE
Information
Patent Application
Method and system for analyzing separated voice data of a telephoni...
Publication number
20060262919
Publication date
Nov 23, 2006
Christopher Danson
H04 - ELECTRIC COMMUNICATION TECHNIQUE